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Sales Trainer

4 mesi fa

Milano, Italia Pandora Jewelry A tempo pieno

Pandora Italia is looking for a passionate and motivated Sales Trainer who works as a part of the cluster sales team from our office in Milan.

At PANDORA we are guided by four values:
WE DREAM - we are visionaries and go beyond the obvious. WE DARE - we pursue bold ambitions with courage and agility. WE CARE - we care deeply for each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace where each of us can grow and contribute. WE DELIVER - we keep our promises to colleagues, customers, partners and stakeholders.

We are all ambassadors of our brand and together we form the great Pandora community

Here you will have a unique opportunity to express your talents and be part of a team where you can build the best version of yourself What are you waiting for?

**Main purpose of the role**:
The Sales Trainer is responsible for all the Sales Training activities, in order to ensure that all RSMs, SMs and store staff have a full knowledge of selling techniques, sales ceremony and product knowledge. The Sales Trainer will support also Leadership, Feedback and Coaching programs for all Retail people.

**Key accountabilities**:
- Work closely with Training Manager and Specialists;- Support in the development of training presentations (materials collection and coordination, graphic development, e-learning);- Development and support in the creation and delivery of training content related to managerial and leadership skills- Supporting in analysis and identification sales training needs to develop and implement new modules and initiatives- Organize sales training events, including identification of appropriate venues- Running ad-hoc Face-to-Face/online training and coaching sessions when required- Provide general administrative and project management support to Training & Development Department;- Gain exposure to Sales, Marketing and other departments through cross-functional initiatives.

**Professional qualifications & technical skills**:
- Bachelor or master’s degree in Marketing, Business Management, Communication, Human Resources Management, Education Sciences, Psychology- At least 5 years of Training experience-
- Good knowledge of Microsoft Office- Excellent knowledge of Training best practices- Availability to travel

**Personal competencies**:
- Demonstrable project management skills- Strong interpersonal and communication skills, those enable you to work with people at all levels, motivate others and change people's attitudes when necessary- Solid problem-solving, business acumen and negotiation skills- Service and team oriented- Ability to improving your own knowledge and skills- Ability to share knowledge, confident talking and presenting in public, in an engaging and informative style- Good analytical skills and attention to detail

**About Pandora**

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.