Retail HR People Partner

3 settimane fa

Milano, Italia Amplifon Group A tempo pieno

**Who we are**
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care. More than **18,500 professionals** every day in a network more than 9,000 points of sale **across 25 countries**, give back the joy of hearing, feeling, and living to thousands of people across the world.

At Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it's only through strong investment in talent engagement, continuous professional development, support, and recognition that our people can exceed every limit and build a fulfilling career.

**What we are looking for**

Join Amplifon's Italian HR team and help shape the future of an exciting industry at the intersection of Retail and Med Tech.

We are looking for a talented and committed **Field HR People Partner / HR Business Partner** to play a critical role in managing Amplifon's growth in Italy.

**Purpose**:
The Field HR People partner w**ill support the Italian Retail organization and will be accountable for one of our Regions** (North or Center/South).
Advise and coach managers to drive workforce performance, providing front line support in the areas of talent, employee engagement, organizational effectiveness and change management. Deliver HR strategy, initiatives and programs to the organization.

**Key activities/responsibilities:
- Support Managers in regards to HR requests and coaching on performance management and other talent issues
- Manage and coordinate HR service delivery to ensure risk and compliance and operational excellence
- Collaborate with People Services to deploy processes and services that are required to be executed in line with CoE standards. For example: payroll and benefits, local development and training, recruitment and onboarding, performance and compensation reviews
- Facilitate HR communications and reporting
- Provide feedback on HR policies, processes and programs to the Head of HR, People Services and CoEs
- Partner with directors and managers from the Business

**Education and experience
- University Degree in Work and Organizational Psychology, Business, Economics or related studies. An MSc in Human Resources degree will be highly appreciated
- 5+ years' relevant experience as HR Business Partner in complex organizations
- Retail / Sales/ Commercial HR management experience is a preferred qualification
- Must be fluent in English
- Available to travel across Italy (approx 30% of the time)
- Comfortable with ambiguity and fast-paced environment
- Ability to work independently and as part of a team, self-disciplined and motivated to create new things, used to work both strategically and hands-on, balancing high quality long-term achievements and quick-wins
- Outstanding client focus and commitment to continuous improvement; ability to proactively network and establish effective working relationships
- Strong communication skills, organizational and negotiation skills, with a keen focus on delivering business results
- Ability to influence and work effectively with key cross-functional stakeholders and senior leadership team across the organization
- Analytical skills; ability to make data driven decisions; understand and manage HR metrics

In Amplifon, global leader in the hearing care retail market, we empower people to rediscover all the emotions of sound. With a presence in 25 countries and 5 continents, we are transforming the way hearing healthcare is perceived, offering people distinctive customer experience and the superior care and expertise.
Every day we strive for innovation, excellence and forward-thinking, by encouraging our people to be themselves, to inspire each other and to share ideas.

Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture.

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