Floor Supervisor

6 mesi fa

Milano, Italia Aethos A tempo pieno

**Who We Are**:
Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ” having a job”. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere.

We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and well-being, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That‘s why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.

**About **Aethos Milan**

Located in the popular Navigli district, Aethos Milan is part boutique hotel, part soulful culinary destination. Our 32 refreshingly hip rooms and suites invite guests to experience Italy’s most vibrant city in a space as warm as a second home.

ZAÏA is a new experience for Milan, a restaurant that draws its influences from diversified Mediterranean cuisines. An addition to the city's expansive restaurant landscape rather than a new competitor. We take our guests on a journey, always friendly and never distant in all our F&B outlets. The Aethos' chefs bring international inspiration to classic Italian cooking and our mixologists take your tastebuds for a spin.

Aethos Milan is also home to the world-renowned Doping Bar, the perfect place to try a new and interesting cocktail and a private members club with a state-of-the-art gym, exclusive members dining and special events. We are also in the process of launching a new all day healthy dining experience.

We are looking for forward thinking hospitality professional to be part of our world-class team. Come join us on this exciting journey

**Overview**:
The Restaurant Supervisor at Aethos embodies our commitment to exceptional hospitality, overseeing operations that reflect our dedication to sustainability, guest satisfaction, and operational excellence. With a keen eye for detail and a warm approach, the Supervisor ensures seamless dining experiences while supporting the team to achieve exceptional standards.

**Essential Job Functions and Responsibilities**:

- ** Guest Engagement**: Extend a warm welcome, assist with menu selections, accurately take orders, and ensure prompt transmission to the kitchen. Serve food and beverages with precision and attention to presentation.
- **
Operational Support**: Aid in preparation for service, maintain impeccable restaurant settings and ensure that all areas maintain a high standard. Support mise-en-place preparation and adhere to cleaning routines to uphold hygiene standards.
- **
Collaboration and Team Support**: Work closely with the Maître and kitchen staff, fostering a cohesive environment to ensure the restaurant’s success.

**Core Competencies**:

- ** Language Proficiency**: Fluent in both English & Italian to effectively communicate with guests and the team.
- **
Experience and Hospitality Passion**: At least 3 years in hospitality, showcasing a passion for creating exceptional experiences. Natural hosting abilities and a genuine enthusiasm for the hospitality industry.
- **
Adaptability and Decision-making**: Flexibility to manage a varied schedule, including extended hours and evening events. Capacity to make thoughtful decisions, provide constructive feedback, and address guest concerns effectively.
- **
Operational Excellence**: Ensure adherence to Aethos Hotel Standards for safe and efficient restaurant operations. Identify areas for improvement and contribute to implementing effective solutions while maintaining high productivity levels.
- **
Genuine Warmth**: Maintain a warm, friendly demeanour at all times, embodying the genuine hospitality ethos of Aethos while upholding the highest standards.

**What we offer**:

- Attractive development opportunities in a high-growth environment, domestically and internationally
- Family & Friends hotel rate
- Free gym & SPA usage in any of our hotel destinations

Even if you don't meet all the criteria, we would love to get to know you.

**Application must be in English.

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