Junior Customer Experience Specialist Categorie
6 mesi fa
JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship.
The refinement of cuts and the perfection of details give form to a figure that stands out by its distinctive belief in excellence and highest quality standard.
**Posizione**:
Digital Diversity Week supports Jil Sander in its search for profiles belonging to the Protected Categories (L.68/99) to be placed as Junior Customer Experience Specialist.
Main responsibilities:
- Contribute to spread the CRM culture within the Company
- Support in the development of the Customer Experience projects (clienteling app, retail activations, gifting strategy, etc.)
- Follow up on clienteling activities that aim at recruiting new clients and strengthening the relationship with the loyal ones - CRM KPIs analysis to drive business actions based on customer insights
- Support Store Staff by sharing and consolidating CRM best practices across the Global Retail Network
- Sustain Training Content Creations with presentations and video projects - Help Training Delivery monitoring and assessment with the creation of questionnaires and tests - Deliver Training when needed to local head office and store staff
**Requisiti**:
- Belonging to the Protected Categories L.68/99
- University Master Degree (preferably Economics)
- At least one year in a similar role (preferably in the Luxury environment)
- High-fashion sensitivity: products and branding trends awareness
- Analytical skills with an ability to clearly translate results into actionable insights
- Microsoft Office Suite (Proficient in Excel and Power Point)
- Previous knowledge of PowerBI and Salesforce are appreciated
- Dedication, proactivity, high attention to detail and time management skills
- Creative thinking, problem solving skills with a «Make things happen» approach
- Team player with excellent communication and interpersonal skills
**Altre informazioni**:
Dal 27 novembre al 1° dicembre, Jil Sander partecipa alla Digital Diversity Week, l'evento digitale dedicato alle categorie protette.
-
Customer Experience Specialist
1 mese fa
Milano, Italia Homerun B.V. A tempo pienoAt Soly Italy, we are looking for a Customer Experience Specialist to join our mission-driven team.About the jobWe are live in Italy, and are looking for massive growth.Do you join our journey as Customer Experience Specialist?The functionWe are seeking a highly qualified and motivated Customer Experience Specialist to join our mission-driven team.As a...
-
Customer Experience Specialist
1 mese fa
Milano, Lombardia, Italia Subbyx A tempo pienoCustomer Care SpecialistYour mission as a Customer Care Specialist reporting directly to the CMO is to take care of customer care activities post-sales and customer satisfaction. You will be responsible for managing customer care processes, collaborating with other BU teams, and ensuring effective resolution of customer issues. Key aspects of this role...
-
Customer Experience Improvement Specialist
2 settimane fa
Milano, Lombardia, Italia Joivy A tempo pienoJoin Our Team as a Customer Experience Improvement SpecialistWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Improvement Specialist. This role is ideal for someone with a passion for data analysis, customer satisfaction, and continuous improvement.About the Role:Support the Customer Care team in...
-
Logistics Customer Experience Specialist
1 mese fa
Milano, Lombardia, Italia Kuehne + Nagel As A tempo pienoAbout the RoleWe are seeking a highly skilled Logistics Customer Experience Specialist to join our team at Kuehne + Nagel. As a key member of our customer service team, you will play a crucial role in ensuring our customers receive exceptional service and support.
-
Customer Experience Specialist
1 mese fa
Milano, Lombardia, Italia Everli A tempo pienoAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our Support and Live Operations team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences through efficient help and support.Key ResponsibilitiesManage daily contacts with customers and shoppers, providing efficient help in...
-
Milano, Italia Casavo Management A tempo pieno**About us** The Operations and Customer Experience Specialist will play a pivotal role in optimizing operational processes and enhancing the overall Casavo customer journey. This multifaceted role requires a strategic thinker who can balance operational efficiency with a customer-centric approach. The Operations and Customer Experience Specialist will be...
-
Milano, Italia Casavo Management A tempo pienoHybrid (20151, Milan, Lombardia, Italy)- Operations**About us** The Operations and Customer Experience Specialist will play a pivotal role in optimizing operational processes and enhancing the overall Casavo customer journey. This multifaceted role requires a strategic thinker who can balance operational efficiency with a customer-centric approach. The...
-
Customer Experience Specialist
1 mese fa
Milano, Lombardia, Italia Lvmh Group A tempo pienoWelcome to RIMOWA, a global lifestyle brand under the LVMH Group.As a Customer Experience Specialist, you will be responsible for delivering an outstanding and unforgettable client experience.Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA...
-
Customer Service Specialist
6 mesi fa
Milano, Italia Experience International A tempo pieno**Descrizione azienda**: **EXPERIENCE International**,** **società di ricerca e selezione del personale in ambito healthcare attiva nei settori di medical devices, equipment, diagnostics e pharma, **per un’importante e prestigiosa multinazionale produttrice di dispositivi medicali **che intende ampliare il proprio organico, ricerca la seguente figura...
-
Junior Customer Success Specialist
6 mesi fa
Milano, Italia MotorK A tempo pienoMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
-
Milano, Lombardia, Italia Rossignol Group A tempo pienoAbout Rossignol Group's Direct-to-Consumer TeamWe are seeking a highly motivated Customer Experience Enhancement Specialist to join our Direct-to-Consumer team in Milan. As a key member of our team, you will play a crucial role in delivering exceptional customer service to our clients across all European markets.Key Responsibilities:Provide excellent...
-
Customer Experience Representative
6 mesi fa
Milano, Italia Carglass A tempo pienoCarglass è parte di un gruppo internazionale, il gruppo Belron®, presente in oltre 35 Countries e leader mondiale nella riparazione e sostituzione dei vetri auto. Attraverso la nostra rete di centri di assistenza, officine mobili e di un Contact Center specializzato, offriamo su tutto il territorio italiano il massimo delle tecnologie, dell’esperienza e...
-
Customer Experience Marketing Specialist
1 giorno fa
Milano, Lombardia, Italia Ariston Holding N.V. A tempo pienoAbout UsAriston Group, a global leader in sustainable thermal comfort, is looking for a talented individual to join our team as a Customer Experience Marketing Specialist.Job DescriptionThe ideal candidate will contribute to the evolution of loyalty and promotion activities for the Italian Market. The role involves supporting CRM activities and marketing...
-
Milano, Italia Transcom WorldWide A tempo pieno**Location**:Italy, Milan **Job category**:Customer Service Representative (CSR) **Language**:Italian Se sei appassionato di smart mobility e sei pronto ad intraprendere una nuova opportunità, questo è il posto giusto per te! Il nostro contesto dinamico, multiculturale e di supporto ti offrirà molti vantaggi. **Cosa offriamo** - Cultura aziendale...
-
Milano, Italia Manpower Italia A tempo pienoPer multinazionale del settore delle telecomunicazioni ricerchiamo una/o Customer Care Specialist appartenente alle CATEGORIE PROTETTE (Art.1 - L.68/99) da inserire FULLTIME presso la sede di Milano (Zona Isola) La risorsa dovrà occuparsi di fornire assistenza e supporto tecnico e commerciale ai clienti attraverso attività telefoniche che di back office...
-
Customer Experience Liaison
4 settimane fa
Milano, Lombardia, Italia Homerun B.V. A tempo pienoAbout SolySoly is a rapidly growing start-up in Italy, dedicated to making solar energy accessible to everyone since 2013. We have installed solar systems on over 30,000 rooftops and are one of the leading solar companies in Europe.What We OfferWe provide a dynamic work environment with numerous training and career opportunities. Our attractive fixed salary...
-
Crm Manager
1 mese fa
Milano, Lombardia, Italia Everli A tempo pienoAbout Everli:Everli is Europe's leading marketplace for online grocery shopping and one of its fastest growing scale-ups. We achieve our growth through a collaborative, transparent, data-driven, and focused culture on our mission to deliver customers peace of mind with a trouble-free grocery experience they love and trust.About the Role:We are looking for a...
-
Junior Customer Support Specialist
6 mesi fa
Milano, Italia MotorK A tempo pienoWho are we? MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90%...
-
Customer Experience Representative
1 mese fa
Milano, Lombardia, Italia Homerun B.V. A tempo pienoAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Soly Italy.Key ResponsibilitiesInteract with customers via various communication channels to address queries, resolve issues, and provide exceptional service.Collect and analyze customer feedback on products and services, identifying areas for improvement and...
-
Sales Associate
4 settimane fa
Milano, Lombardia, Italia Pvh Corp. A tempo pienoAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at PVH Italia. As a Sales Associate, you will be responsible for providing an exceptional customer experience, building strong relationships with our clients, and driving sales growth.Key ResponsibilitiesBe a brand ambassador and promote PVH Italia's...