Spare Parts

**Spare Parts & Warranty Specialist**

Become part of urban mobility revolution XEV is the innovative brand of electric vehicles that aims to make urban mobility a joy for everyone. Mobility revolution has already started with our first electric vehicle: YOYO. Our products are designed to be affordable and accessible to everyone. We believe in the creation of responsible vehicles, with the aim of improve urban mobility and reduce environmental impact. We constantly pursue cutting-edge excellence in innovation, technology and design.

To exceed our growth objectives we are selecting a **Spare Parts & Warranty Specialist **managing EMEA market.

**Responsibilities**:

- Ability to manage automotive Spare Parts order flow interacting with international B2B aftersales parts customers, providing quotations, offers and managing invoicing flow
- Relationship with internal actors to verify and report expenses and revenues updating specific KPIs
- Ability to verify warranties provided by dealers/distributors network and simple diagnosis
- Coordinating and handling the execution of recall campaigns and monitoring progress

**Who are we looking for**:

- Automotive aftersales experience
- Fluent in written and spoken Italian and English, used daily in the company at all levels
- Attitude for planning and attention to detail
- Precise, organized and pretending the same level of attention from his co-workers
- Search for continuous improvement from a customer perspective
- Attitude for changes in the scope of duties and team collaboration in a rapidly evolving context
- Excellent knowledge of the main IT systems (Microsoft Office, Conferencing software, etc)
- Ability to work in a team with a positive attitude
- Agility to work in complex and fluid environments with tight deadlines

**The offer**:

- Permanent contract
- A dynamic environment where inclusion, learning and collaboration are key to success
- Opportunity to contribute to the improvement of business processes

**Workplace**

**XEV Trade Headquarters in Padua, Italy**

XEV Trade is an Equal Opportunity Employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender identity, sexual orientation, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Contratto di lavoro: Tempo pieno, Tempo indeterminato

Benefit:

- Cellulare aziendale
- Computer aziendale

Orario:

- Dal lunedì al venerdì

Lingua:

- Inglese (Obbligatorio)
- Italiano (Obbligatorio)