Service Engineering Technical Manuals Expert

2 settimane fa

Firenze, Italia Baker Hughes A tempo pieno

**re you a person with dynamic customer service orientation, adept at multitasking?**

**Are you passionate about engineering practices and field operation?**

**Would you like the opportunity to develop your career with a global energy technology company?**

**Join our Service Engineering Team**

**Partner with the best**

Service Engineering Technical Manuals Expert plays an important role in developing, implement and support service technologies, products, and resolution of fleet issues that meets our customers expectation. Service Engineering Technical Manuals Expert works within a team of experts for the design and the upgrade of the installation, commissioning, and maintenance manuals for IET Gas Technology Equipment and plants, leveraging on Digital/3D modelling technology, technical expertise, and Design Practices.

Service Engineering Technical Manuals Expert, with focus on requisition projects and NPD programs, will be accountable for:

- Independently manage multiple projects, monitoring progress and quality, and ensure schedule requirements are met, prioritizing as needed.
- Design of Technical Manuals and procedures using innovative approach and digital tools aimed to improve quality and productivity.
- Develop/upgrade Engineering Standards, tools, and Design Practices.
- Development of new technical instruction, manuals and plan with regard NPD and new Energy Technology Solutions
- Coordinating and supporting the outsource engineering resources, monitoring their quality, timing, and productivity.
- Assure document finalization following Customer requirement and to expedite delivery according to the project transmission rules.
- Participate in teams for problem solving, standardization, and best practice sharing.
- Provide support during Inquire To Order phase by analyzing Customer’s specification
- Participation on Customer meetings and Technical Reviews
- Support RCA and Site issues by assuring quality awareness through lessons learned implementation, technical notes issuing and resolutions of top issues.
- Provide technical guidance and mentoring to less experienced engineers.
- Interface with the Project Management, Installation Manager, and the Project Engineering for issuing Job customized documentation in accordance with contractual milestones.
- Protect and promote the Company Intellectual Property rights and HSE policy.

**Fuel your passion**

To be successful in this role you will:

- Have a BSc. or MSc. in engineering from an accredited university or college.
- Have proven experience in Engineering projects/programs or Field Service activities.
- Be familiar with turbomachinery, erection, start-up, and maintenance operation
- Ability to manage multiple and complex tasks and establish effective work priorities by having a Customer Centric behavior.
- Proactive approach and experimental mindset
- Able to lead tasks and interface effectively with all levels of the organization.
- Passion for the work "well done first time", intellectual rigor and professional discipline while running the Project.
- Ability to work in a global environment.
- Familiar with BH e-tools like TCE, EDM, and computational tools used in machinery design development.
- Knowledge of international standard
- Knowledge of XML language
- Knowledge of Hazop and/or Ergonomic & EHS matter.
- Fluent written and verbal English language and communication skills.
- EU Work Permit

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Working remotely from home or any other work location
- Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive.

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age,

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