Security Manager

4 giorni fa

Milano, Italia Mandarin Oriental Hotel Group A tempo pieno

**Position**: Security Manager (Full time #531079)

**Property / Office**: Mandarin Oriental, Milan

**Location**: Milan, Italy

**Mandarin Oriental Hotel Group**

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

**The Hotel**:
Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 36 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. The hotel features a fine-dining restaurant, Seta and a bar-bistro, Mandarin Garden where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms. In addition, the hotel has two versatile function rooms that benefit from natural daylight.

**Position summary**:
She/he will be responsible of the overall security and safety in the hotel, will oversee the entire operational and administrative duties of the Security department and overall responsible for subordinates’ performance and career development. She/He will ensure conformity of work standards and consistency in carrying out departmental operations of security and safety related to the guests and the colleagues, within the premises of the hotel.

**Main responsibilities and reports**:
Responsible for employees in the following areas:

- Training courses.
- Enforce work standard and follow-up on colleagues work performance about safety/security procedures and standards.
- Update operational information and procedures.
- Coaching, counselling, discipline colleagues as appropriate.
- Overseeing and follow-up on overall outsourced security services performance.

Operational functions:

- Ensure CCTV surveillance, Alarm, and Patrol systems are in good working order and kept in full respect of the current legislation. These include computer, printers, radio communication sets hardware and operating systems, with double check and tests.
- Conduct and put-up investigation report, in coordination with the outsourced security company.
- Conduct and participate to daily/weekly/monthly security debrief and Security meeting and actively participate in departmental and management programs.
- Overseeing safeguard company keys and passwords and the overall Security P&Ps and SOPs.
- Responsible for all reporting activities and for meeting deadlines and precise completion of all reports and documentation.
- Overseeing the incident reports (IR) immediate compilation and by monitoring the outsourced company in gathering/picking up all relevant information from colleagues and witnesses with a detailed documentation and proof.
- update the Mandarin Oriental GSIICS security management portal within the appropriate time and manner. Provide to instruct / supervise the outsourced staff on the use of the port itself, limited to the tasks accessible to them.

Reporting line:

- In his/her duties and operational responsibilities related to the management of spaces and assets of the Hotel, Guests, and events he will report directly to the position of Hotel Manager, while for all technical activities related to the Safe & Sound management system he will report to the Director of Engineering and Security.

Others:

- Update daily with Hotel Manager and Director of Engineering and Security.
- Report any discrepancies, deviation of procedure or standard practice and carry out the necessary follow-ups.
- Update on security intelligence (suspicious movements and trends of individual or activities).
- Conduct security briefings.

**Requirements**:

- At least 5 years of working experience in the related field is required for this position.
- Fluency in English in both written and spoken and the capability to follow safety and security rules and procedures without compromises always is essential.

**Advertised**: 05 Feb 2024 W. Europe Standard Time
**Applications close**: 31 Mar 2024 W. Europe Daylight Time

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