Sales Partner Upper Extremities North Italy

6 mesi fa

Milano, Italia Stryker A tempo pieno

**Why join Stryker?**

Our total rewards package offering includes bonuses, healthcare, insurance benefits, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

If you are passionate about healthcare products and the opportunity to create a name for yourself in the **Extremities **product marketspace - this is your chance

Find more information about the division’s products:
**Who we want**:

- **Hard-working winners**. Confident, competitive and results-oriented professionals who create a track record of success.
- **Dedicated achievers**. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- **Effective communicators**. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
- **Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

**Key Responsibilities**

Responsible for the quality of service provided to main customers after product implementation. Formulates and modifies Customer Service Levels Agreements (SLA's) to meet customer expectations and needs. Works closely with other departments to secure customer satisfaction through the awareness and ongoing development of work processes.
- Maintaining market share and customer satisfaction of our existing customers within the assigned territory/customers
- Create new sales opportunity
- Support the organization of local event for education, referral program (Ambassador), targeting new stakeholder and NCS
- Make constant reporting on sales evolution and budget to RSM through Business Review
- Implement strategy at local level in coordinating with RSM, BDM and PM
- Manage and organize training for sales force and coordinate agents activity when required
- Visit periodically the Customers and map Customers stakeholders
- Proactively contribute to the sales and growth requested by Stryker for a specific area
- Be in charge of a transversal project of a big area (North or Center South Italy or whole Italy) for a specific task, project, event, education
- Participate actively to the B2S meeting
- Knows the individual customer’s value drivers
- Provide customer with ongoing advice and consultation, helps him to avoid potential land mines
- Customer care for physicians, surgical/theatre staff and hospital administration with the goal of achieving qualitative and sales-oriented consultation
- Marketing programs implementation. Promotions, presentations, launching.
- Organizing and conducting trainings, surgical/theatre participation, view surgeries and workshops
- Coordination of the distribution and logistics of the product. (Conditionals, Deposits, Kits)
- Controlling all the resources and materials of his related sales area. Optimization of the resources.
- Regular reporting to Regional Sales Manager, on the evolution of the sales and investments, relevant information from the marketplace and adaptation to the circumstances of the market.
- Interface between the external end users/suppliers and internal staff (Customer service, Tender & pricing, Logistics, inventory)
- Send weekly update to Regional Sales Manager on pending orders of product already implanted (when applicable).
- Challenge the status quo (comfortable challenging customers and decision makers)
- Solution provider
- Able and willing to transition customers to a new Rep
- Teaching, Tailoring, Design
- Natural Networkers
- Able to develop relationship with multiple and different stakeholders in the Accounts
- Willing to cover large territory
- Portfolio can change frequently
- Need to attend Challenger Sales Training
- promoting and disseminating the culture of compliance (compliance with regulations and ethical behavior).
- fulfill the quality policy and comply with company’s standard operative procedures with particular attention to the Vigilance ones

**What are we looking for?**
- Degree in Engineering, Administration, Sales or Marketing or related experience in a medical, scientific field or technical career;
- Previous experience in the Medical Devices industry (implants) and solid knowledge of the healthcare system is required;
- From 4 years of experience in a Clinical specialist or Product Specialist role in the Medical devices sector, ideally in Orthopedic.
- Experience dealing with different hospitals’ stakeholders (including Surgeons, Nursery, Technical services, Procurement,);
- Experience in the operating room will be ideal;
- Advanced competences with Microsoft Office and Salesforce.
- Fluent level of Italian and intermediate level of English (min B2)

Territory: North of Italy.

Based location: Any main city of the north area, ideally in Lombardy or Emilia Romagna.

Travel perc

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