Head of Quality

2 mesi fa

Milano, Italia Sterlite Technologies Limited A tempo pieno

**Role Title**

Head Of Quality - Europe

**Role Purpose**

Lead team in driving quality processes and systems across raw material sourcing (including packaging material) in-process, finished goods, final packaging for the two pants in Italy in order to fulfill customer requirements within internal and external compliances and guidelines

**What the role entails**

(Key Responsibilities)

(Indicative -The role is bigger)
- Lead QA teams in fiber cable and connectivity, improve the set systems and process, ensure compliance
- Guide team in preparing plans and budgets for the Quality department of the Unit
- Drive adherence to laid down SOPs and Parameters; Lead team in updating and developing SOPs, as required
- Lead team in conducting quality checks for incoming raw material, in-process output and finished goods; Identify and resolve issues, as required
- Drive team to meet timelines of dispatch requirement for various orders; Address issues, as required
- Lead team in collating customer feedback from CRM, draw inferences, support in conducting RCA and determine course-corrections, required; Provide team technical guidance in resolving customer issues (in coordination with relevant internal departments, as required)
- Drive maintenance and up gradation of system certifications and product certifications, as required under laydown internal and external compliances
- Keep abreast with market development, emerging technologies and processes and systems, quality standards in Quality Management to ensure world class delivery of services
- Participate in New Product development activities and provide inputs/inferences from a Quality perspective
- Lead & guide the team in conducting new vendor technical evaluations, and provide recommendations to Business and SCM teams
- Create a culture of good manufacturing practices, driving Sterlite values and continuous improvement
- Lead team driving improvement projects (short term and long term) for the Quality department
- Lead own team through goal setting and performance reviews; Train and mentor team members, actively; Hire for open positions in the team
- Ensure end to end adherence to engineering change management for any change in process or Raw material
- Ensure internal process and product audit as per specifications
- Identify training need for the team and self and prepare training plan
- Drive zero defect culture and ensure timnely closure of customer complaints
- Drive TQM, Six Sigma and other quality tools to achieve quality excellence

**What we are looking for in you**

(Skills, Knowledge, Special Attributes, Mobility)
- With overall experience of 12-15 years in the Quality function for a large manufacturing organization and with specific experience of 8-10 years in Cables manufacturing
- Greenbelt in Lean Six Sigma
- Green belt certification is desirable but not essential
- Willingness for limited travel to customer locations in case situation demands so
- Past experience in handling large teams and interfacing with global teams
- Past experience in OFC or connectivity would be an added advantage
- Languages: Italian and English.

**Location**

Dello

**Experience & Education**
- Minimum Qualifications & Critical Exposure to Perform the Job at the Optimum Level_

Technical Degree in Mechanical Engineering / Chemical Engineering is preferred.

Pay: €70,000.00 - €200,000.00 per year

Ability to commute/relocate:

- South Carolina: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 9099799069

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