Parts & Service - Internship

3 settimane fa

Modena, Italia Maserati S.p.A. A tempo pieno

**Organizational Area**: Commercial - Parts & Service

**Role perimeter**: EMEA

**Location**: Modena/Hybrid

**Starting month**: February 2023

Maserati produces a complete range of unique cars with an amazing personality, immediately recognizable anywhere. With their style, technology, and innately exclusive character, they delight the most discerning, demanding tastes and have always been a global automotive industry benchmark. A tradition of successful cars, each of them redefining what makes an Italian sports car in terms of design, performance, comfort, elegance, and safety, currently available on more than seventy markets internationally.

Powered by
**Passion**. Unique by
**Design**. Innovative by
**Nature**. Masters of
**Italian Audacity**.

With an Italian History and as Global Icon, Maserati is now looking for new talents to join the #Maserati Family.

**MISSION**

The intern will support the Parts & Service Senior Specialist in monitoring the main steps of a vehicle's repair, starting from its workshop entrance to its exit. He/she will be able to analyze the total executed repairs per dealer and evaluate if there were some inefficencies among them.

The aim of this internship project is to reduce the vehicles' average breakdown time, in order to improve the customer satisfaction and to enhance the Maserati Service Network efficiency.

**MAIN ACTIVITIES**

The Intern will be involved in the following activities:

- Familiarize with the Maserati Aftersales Processes: AS guidelines (Whitebook), Modis and Service Entry Environment, Reporting Tools
- Monitor the usual steps of a vehicle repair through the Service Entry
- Cross check each repair with the Maserati labor times (workshop technical documentation)
- Critical Analysis of the obtained results and development of Action Plan for corrective actions

**REQUIREMENTS**
- Bachelor’s or Master’s degree in Mechanical/Management Engineering or Economics
- Full proficiency in English (C1 level) and Italian
- German Knowledge is a plus
- Very good knowledge of Microsoft Office Suite (Excel in particular)
- Vehicle technical skills are considered as a “nice to have”
- Being detail oriented, highly self organized and adaptable

**WHAT WE OFFER**

This is a paid Internship with a duration of
**6 months**.

Being part of the Maserati family will give you the chance to work within an
**international work environment**, contributing to several projects in cooperation with different teams. You’ll be able to work remotely and by a flexible schedule.

**OUR RECRUITMENT PROCESS**

As a first step, your CV will go through our
**screening**: feel free to customize it to express who you are and to tell us about your most relevant experiences and characteristics but remember that we do appreciate clarity and synthesis.

We will also be glad to read any cover letter you wish to submit.

In case your profile is aligned to the position, the Talent Acquisition team will get in touch with you for a
**first call** where we will know each other; you will tell us something more about yourself and your interest in Maserati, while we will be available to answer your questions.

If there seems to be a good fit between your characteristics and the job, you will be asked to take part in
**Maserati Digital Assessment**, our last step: an exciting day, held online, of group activities in the morning and an interview with your hiring manager in the afternoon. No need to prepare, just get ready to show your true self.

**Join Maserati World.**
Audacity #Passion #Maserati

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