Restaurant Supervisor
3 settimane fa
Restaurant Supervisor
- Venice, Italy
- F&B Service
- 2344
- Aman Venice
**Job Description**:
**POSITION OVERVIEW**
We are looking for a bright, dedicated professional who will be part of the F&B Team as a Restaurant Supervisor for the morning shift, coordinating the Restaurant team and satisfying all guest needs and exceeding their expectations during the breakfast and lunch service.
**RESPONSIBILITIES**
- Supervise and oversee the restaurant operations to maintain service standards
- Check on guests’ satisfaction levels and properly handle feedback and follow-up
- Perform opening and closing duties as assigned
- Assist the F&B management in conducting daily shift briefings to update and disseminate relevant information to the restaurant employees
- Assist in employees’ development, counselling and resolving staff conflict
- Report any complaints, incidents or any other irregularities to F&B management
- Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
- Maintain quality control for all food served
- Train new employees and provide ongoing training for restaurant staff
- Manage the work schedules of restaurant’s staff
- To ensure that guests receive the attention and service they require
- Perform trainer tasks and conduct training for restaurant staff as assigned by F&B management
- To motivate, coach and project a positive attitude at all times
- Carry out any other duties as and when assigned by the F&B management
**QUALIFICATIONS**
- Minimum 2-3-year experience in luxury hotel or resort and well trained in F&B operations
- Need to be competent in the use of Micros
- Fluent in speaking English and a second foreign language preferred
- Knowledge of dining room and kitchen procedures
- Good communication skills
- Excellent presentation and grooming standards
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