Passenger Traffic Officer

Coordination with headquarters
- Coordination with local service providers
- Pre-flight check including ordering catering and reservation of the transportation and hotel rooms for the crews
- Answering passenger phone calls, check telex, ensure all seat requests are actioned
- Input and query of data in operation system
- Oversee service providers at check-in and assist in passenger queries
- Ensuring all service providers work smoothly for flight operation
- Ensuring flight leaves on time and assist in disruption.
- Supervision loading/unloading on ramp and completion of documentations
- Also be required to complete some operational tasks on an ad hoc basis.
- Checking and auditing bills and invoices from the vendors
- Others related to office administrative job

**Requirements**:

- Please provide English resume
- Without experience is welcome and willing to be trained.
- Previous airline background experience is desirable
- Experience in customer services or passenger handling at check-in counters of arrival & departure area
- Fluent in Italian and English
- Mandarin language skills (not essential)
- Knowledge and ability to use the MS Office
- Excellent customer service skills
- Excellent interpersonal, communication and presentation skills
- Able to organise and prioritise within a demanding environment
- Spirit of team work. Able to cooperate and work well in a team
- Readiness for shift work
- Have a good work ethic and could cooperate with EVA Air enterprise culture.

Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 12 mesi

Stipendio: €26.000,00 - €28.000,00 all'anno

Benefit:

- Abbonamento mezzi pubblici
- Buoni pasto
- Sconti sui prodotti o servizi dell'azienda

Orario:

- Turni

Istruzione:

- Laureando (Preferenziale)

Lingua:

- Inglese (Preferenziale)