Housekeeping Porter

**Position**: Housekeeping Porter / Facchino ai piani - Season 2023 (Full time #535354)

**Property / Office**: Mandarin Oriental, Lago di Como

**Location**: Lake Como, Italy

**Duties and responsibilities**:

- Deliver guest requested items following the standard in timely manner
- Maintain the cleanliness of glass doors, mirrors, lifts and guest corridors
- Clean the windows and balcony or terraces, when needed
- Remove the linens from the bed in each departure room
- Drive the golf cart to easily carry all the necessary items in each Villa of the Resort
- Ensure that linen and all items are stocked properly inside the housekeeping pantries and storages
- Place ice and stock the mini bar in each arrival room, and ensure that it is refilled daily
- Provide a professional, attentive and impeccable service in order to achieve guests’ satisfaction
- Comply with all MOHG Pillars, Department LQE’s and Guiding Principles
- Adhere to Do Not Disturb policy

**Requirements**:

- Mandatory_
- Good knowledge of Italian and English
- Able to stand and walk for an extended period of time
- Ability to push and pull the housekeeping cart
- Possess a pleasant and outgoing personality
- Must be willing to work on a flexible schedule, weekends and holidays
- Desirable_
- Driving license

**Advertised**: 06 Jun 2023 W. Europe Daylight Time
**Applications close**: