Banca

General Tasks and Skills oProvide qualified service to customers by identifying financial needs and offering solutions from a range of standard products and services. oProvide financial services within assigned authority limit including, but not limited to, cashing checks, accepting individual deposits, buying and selling local and foreign currency, selling financial papers, processing local bill payments. oMaintain an adequate supply of cash to meet business needs while complying with standard limits, and accurately balance cash holdings daily. oComplete transactions initiated by other associates by paying out loans, processing wire transfers and accepting loan payments. oProcess Night Depository containers and Subject to Count deposits on an as needed basis. oAssist with the preparation and maintenance of Night Depository agreements and accountability of ND containers. oProcess organizational transactions on an as needed basis. oPerform ATM servicing and replenishment. oAssist as dual control member when servicing ATM machines, processing incoming and outgoing cash shipments or transporting cash requiring military or security police support oMay be required to open and dose banking center business day. oAssist with conducting Key &, Combination and Financial Paper inventories. oMay perform overrides and transaction reversals. oPerform cash counts. oAssist in cash drawer difference resolution. oOpen and dose accounts (i.e. Checking and Savings Accounts and Certificates of Deposit) tor authorized individuals. oOpen and close accounts (i.e. Checking and Savings Accounts) tor organizational customers. o Initiate and cancel account services (i.e. ATM Cards, checking to savings transfers). oPerform account maintenance tasks for Individual accountholders and organizational accounts (i.e. Account Life Extensions, Stop Payments, SEPA recall s). oProcess standard loans through the automated loandecision rendering software application. oAssist customers in enrolling and conducting Online Banking, and with Mobile Banking questions. oPrepare deceased customer and removal of joint accountholder documentation for review and approval. oHandle routine customer inquiries. oAssist in end of day reports printing and filing. oReconcile Financial Paper Working Stock log and compare with Printed Checks Report. oPerform delinquent account follow-up and prepare Potential Loss Account (PLA) documents. oAction monthly reports, i.e., DEROS Report, as assigned. oReview and approve wire transfers within authority limit. oAcquire basic knowledge of dormant account handling. oUtilize the Value Awareness Tool (VAT) to build rapport with the customer and uncover needs. oAssist in the accurate and professional maintenance of logs and binders. oConduct workstation reviews to ensure the proper removal and storage of cash, monetary instruments, and confidential and proprietary documents. oAssist with preparing incoming and outgoing mail (i.e. APO, Registered, DHL) tor shipment. oAssist with records retention. oMay act as new hire associate coach for the range of service assignments. oRemain up-to-date on policy and procedure changes and provide guidance to less experienced associates. oPerform other reasonable duties as assigned. Desired Skills:
Associates degree or working towards. One/Two years teller and/or customer service experience ideally in a financial institution. Proficiency, both oral and written, in the English language. Employment contract Temporary work Duration 6 months (possible contract extension - plus other 6months) Part time 3,5 hours per day (17,5 hours per week) Candidates are asked to send CV Banking Center Service Specialist (BCSS) Community Bank Operated by Bank of America Sigonella NAS 1 e NAS 2 Italy