Telematics Support

5 mesi fa


Milano, Italia Radius Italia A tempo pieno

Radius è una realtà internazionale leader nei servizi dedicati alla mobilità e alle flotte aziendali. Siamo attivi in 5 continenti nei business del fuel & EV card, telematica, telecomunicazioni, assicurazioni e veicoli in leasing.

Radius Telematics utilizza la tecnologia satellitare per comunicare direttamente con i sistemi di gestione dei veicoli dei nostri clienti. Mostra la posizione dei veicoli in tempo reale, la cronologia dei viaggi e mette in evidenza esattamente il modo in cui i veicoli vengono guidati per aiutare a gestire la flotta.

**Perché scegliere Radius?**
- Azienda globale con una mentalità imprenditoriale in rapida espansione
- Programma interno di sviluppo dei talenti
- Cultura innovativa e guidata dalla tecnologia

**Ruolo e responsabilità principali**:

- Raccogliere informazioni sul problema del cliente e identificare e risolvere i guasti più comuni
- Fornire feedback di assistenza clienti di prima linea
- Utilizzo di un sistema di ticket per la registrazione, la diagnosi e il feedback dei problemi
- Risoluzione delle principali metriche operative al team

**Quali competenze/esperienze stiamo cercando?**
- Capacità di problem solving
- Buona conoscenza della lingua inglese
- Ottima conoscenza del pacchetto Office
- Diploma o laurea in materie STEM

**Quali vantaggi offriamo?**
- Ticket Restaurant
- La retribuzione sarà valutata in base alle competenze e all'esperienza maturata
- Opportunità di crescita e sviluppo continui
- Formazione e coaching

**Luogo**: Milano

**Orario**: Full-time (8:30-17:30)

Contratto di lavoro: Tirocinio formativo/stage



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