Admissions Officer

**Florence Bilingual School **is a bilingual Italian/English School that has been active since 1973 and is accredited by Cambridge International Education promoting an educational approach and curriculum aimed at the development of each student’s confidence, creativity, and autonomy.
Since 2021, FBS has been part of the international Cognita Schools group, an extraordinary community of diverse yet connected schools, spanning sixteen different countries.
Florence Bilingual School, like all Cognita schools, is committed to safeguarding and promoting the well-being of children and youth and expects all staff, volunteers and other third parties to share this same commitment. Safer recruitment practices and pre-employment checks will be conducted before any appointment is confirmed.

**Responsibilities**:

- Provide excellent customer service and support throughout the admissions process, following guidelines and protocols.
- Maintain regular contact with prospective families and manage the admissions pipeline.
- Coordinate re-enrollment process for current families, ensuring a smooth and timely process.
- Act as the primary point of contact for families during re-enrollment, addressing inquiries and providing timely responses.
- Assist in planning and executing re-enrollment events and communication strategies.
- Manage and monitor data quality, generating intelligence reports for the marketing team.
- Monitor admissions pipeline progress, identify issues, and provide feedback to the school.
- Develop and lead Open Days to increase inquiries and achieve pupil targets.
- Conduct post-Open Day analysis to evaluate effectiveness and improve outcomes.
- Establish networking relationships with potential brand advocates in the catchment area.
- Lead networking actions tailored to different advocate types to boost new registrations.

**Skills**:

- Strong entrepreneurial thinking to identify and cultivate commercial relationships and opportunities.
- Focus on sales and building strong commercial relationships.
- Excellent organizational and time management skills, with the ability to coordinate teams, meet deadlines, multitask, and prioritize workload.
- Analytical skills to identify trends, provide intelligence, and improve performance using multiple datasets.
- Experience using customer systems, databases, and CRM platforms at an advanced level.
- Strong team player and contributor.
- Excellent people management skills.
- High commitment to the company's objectives and values.
- Self-driven and motivated.

**Profile**:
If you are a motivated and results-oriented individual with a passion for delivering exceptional service, we encourage you to apply. Join our dynamic team and contribute to the growth and success of our school.

Contratto di lavoro: Tempo pieno

Benefit:

- Mensa aziendale
- Sconti sui prodotti o servizi dell'azienda

Orario:

- Dal lunedì al venerdì

Tipi di retribuzione supplementare:

- Bonus
- Tredicesima

Domande di preselezione:

- Inglese (minimo C1)