Arts and Culture Manager

3 mesi fa

Firenze, Italia Auberge Resorts A tempo pieno

**Company Description**
Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school’s principal’s office. Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure - and leave utterly enchanted.

**Role Summary**

Join our team as the Arts & Culture Manager and become one of the authors of our story. This individual will embark on a brand-defining and buzz worthy program of authentic activities and experiences that create beloved traditions, drive local traffic and showcase the abundance of natural beauty, culinary bounty and cultural treasures that Tuscany offers its visitors. This role will be responsible for initiating, facilitating, and guiding well-designed and creatively curated programming for our guests and team members. The unique activities and experiences at Collegio alla Querce combine activities, classes, amenities, off-site adventures, product selection, partner alignment, and activation of our unique spaces. This role is integral to establishing and maintaining thematic stories and elements that influence and guide Collegio alla Querce’s guest experience.

**Core Responsibilities**

Please note that this is not an exhaustive list of everything that needs to be done Within the Auberge family, our people always find new ways to look after the business, their guests, and their team members. Within this, the key responsibilities for this position are:

- ** Programming Execution**: Execute programming plans for seasonal, monthly and weekly calendars for the property, based on core positioning & brand. Planning, project managing, talent curaton and collaborating with inter-departmental teams to establish standard operating procedures for core programs. Assist in the development of daily rituals that bring the resort’s spirit alive for its guests and the community (as applicable).
- ** Weekly Programming Calendar Project Management**:Project manage weekly programming ensuring the success of daily programming offerings. This includes creating a project plan and timelines with key operational leaders on property, outlining next steps and tasks needed to execute the experience, managing cross functional and inter-departmental communication, setting the right cadence for meetings, finalizing details, and ensuring we meet our deadlines. Manage the weekly programming calendar ensuring coordinating with all necessary third party partners or performers. Ensure the monthly/seasonal calendar is ready for marketing and the itinerary design team at least 2-3 months in advance.
- ** Signature Event Production**: Project manage one of a kind events and partnerships on property inclusive of managing outside vendors and partners, driving setup, ensuring alignment across inter-departmental teams, and evaluating event success afterwards.
- ** Networking**:Manage a database of community leaders information to ensure anyone from the property can reach out to important partners locally. Establish and maintain relationships with local partners and vendors to initiate and enhance our unique brand story with reliable, bookable activities, adventures, and programming.
- ** Community Engagement**: With such a storied history, this much loved establishment will foster relationships with former alumni and local residents to ensure the hotel remains a much loved destination for the community.
- ** Training**:Manage experience resources on the internal team member website. Maintain cooperative relationships and open lines of communication with leaders of operational departments to ensure concept execution of programming and product offerings. Participate in team member daily rallies to discuss weekly programming offerings. Champion training around activities and experiences.
- ** Design**: Support the curation of design elements as needed for programming for use in resort spaces. Creating, teaching, documenting and standardizing presentation and execution of programming. Activating holiday events with well-designed and intentional ways to create relevant, unprecedented, and memorable guest experiences. Manage the sampling, ordering, and fulfillment of operating supplies & equipment for weekly programming.
- ** Improvement**: Identify opportunities to further improve, customize, or personalize a guest's experience based on guest feedback and strategic opportunities. Identify processes to further deepen being experience led at the property

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