HR Application Coordinator

Are you looking for a new opportunity in a fast-moving global company with a family feel? A job where you could have an impact?

We are looking for a HR Application Coordinator to work in Frascati, Italy.

**About the location**:

- This position is open to protected categories under Italian Law 68/99 (“Rules for the right to work of disabled people”)._
- Questa posizione e’ aperta alle categorie protette L. 68/99._

**Tasks and Activities**:
The scope of work will include:

- Supervising the ticket management by checking samples of remedy notifications received.
- Acting as the contact point for suppliers regarding questions and issues where follow up requires Application Coordinator intervention.
- Reviewing deliverables and documentation.
- Leading and managing the end-to-end process of implementation of new business requirements, including:

- Providing demand management towards ESA Customer Representatives, Process Leaders, SPOCs and end-users (‘’User Groups’’).
- Interacting with the service provider in terms of impact assessment, negotiation, development, testing and deploying of a new business requirement (major or minor evolution).
- Supporting projects (the required effort depends on the complexity and criticality of the project).
- Reviewing service providers proposals with the main objective to maximize the Agency interest.

**Skills and Experience**:
The following skills and experience are mandatory:

- A Master’s degree in a relevant discipline, with at least three years of relevant experience.
- Experience with HR Succession Management and HR WFM.
- Experience providing support in a similar function.
- Fluent in English, both written and spoken.

The following skills and experience would be highly desirable:

- A working knowledge of other EU languages.

**Why should you apply?**:

- You will have the opportunity to work within a major institution.
- **We encourage everyone to think outside the box and to push the boundaries of traditional knowledge.** This role is an opportunity to join a forward-thinking company and allows for a deeper understanding of the industry.
- Benefits include: competitive remuneration packages; unique career opportunities, including working in other countries; personalized training and development programmes; flexible relocation support.