Account Coordinator, Italy

3 mesi fa

Milano, Italia DICE A tempo pieno

**Account Coordinator, Italy - Milan**

Live shows make us feel good. They're a time to hang with our friends, discover new artists or lose ourselves on a dancefloor. We're on a mission to bring all of this to more fans, more often - and that's where you come in.

We're looking for an Account Coordinator to join our Account Management team in Milan and make it easier for partners to put on incredible events.

At DICE, you'll be part of the company that's redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you're proud of.

**About the role**

Our partnerships are a big part of what makes DICE special. We develop relationships with the world's best venues, promoters and artists, and you'll be supporting the team responsible for the success of our partners, helping them grow in Italy.

**You'll be**
- Supporting the Account Managers and Account Director in the day-to-day management of our key venue and promoter partners in Italy.
- Leveraging knowledge of the DICE platform and industry best practices to provide excellent consultative support both to your team and partners.
- Working cross-functionally with our CRM, Field Operations, Fan Support and Client Success teams to help manage tactical and on-site needs for partner events.
- Assisting the team in event builds, managing reporting, tracking deliverables, and more.

**You are**
- Passionate about the ticketing/live entertainment business, humble and talented.
- A fan of music and culture.
- Actively responsible.
- Confident, with a passion for building valued relationships.
- Highly organised and able to manage multiple high-priority projects simultaneously and successfully.

**You'll need**
- Experience in working with partners and providing amazing customer service.
- Excellent communication skills with attention to detail.
- A resourceful attitude.
- Strong problem-solving skills.
- To be available and willing to work outside of regular office hours, including some weekends, whether that be assisting partners, taking meetings, or attending partner events.

**About DICE**

Our teams work from London, New York, Los Angeles, Barcelona, Paris and Milan. We're building products that will revolutionise the industry for fans, artists and venues - and we're growing fast. Read about our global expansion and our ongoing mission to transform ticketing.

We know that having a variety of perspectives makes us a better company - it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more diverse, equitable and inclusive DICE.

**Our benefits**
- Unlimited vacation
- Private healthcare

**Application process**

Our process usually involves a quick chat on the phone, a portfolio review or task and a couple of interviews where you'll meet the people you'll work with. We'll keep you fully informed along the way.

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