High Jewelry Special Orders
7 mesi fa
**Position**:
**MISSION**
Reporting to High End Merchandising senior manager and within the High End Sales team department, s/he has the objective to orchestrate the overall HJ special order process, making sure that all parties involved (WW commercial teams, marketing, design center, production) are strictly following the guidelines with the main objective of delivering an excellent luxury experience to the Client.
**MAIN ACCOUNTABILITIES**
- Collect product brief from markets, checking all relevant info are fulfilled, and liaising directly with our local contacts if needed;
- Work in cooperation with Marketing Business Unit team, ensuring the follow up of any order progress and updating the local teams owner of the request;
- Be the point of reference for both local and HQ functions, sharing feedback about the products and the customer’s needs
- Run monthly analysis on business performance
**Profile**:
**REQUIRED SKILLS**
- Attitude and ability to convey information and knowledge to co-workers;
- Customer centric approach;
- Project management attitude;
- Good communication skills
- Fluent in English (both speaking and writing)
- Knowledge of jewelry business (stones & craftsmanship process)
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