Internship UX Generalist

**Position Snapshot**
- Nestlé in Italy, Assago HQ
- Department: IT, Group > W360 IT Global > Engagement Services > UX Team
- Graduates in Interaction Design, Service Design
- Full-time internship (6 months)
- Starting date: January

**Position Summary**

The UX Generalist will be a valuable member of the UX Team, working closely with team members under their supervision. While not directly engaging with business stakeholders independently, the intern will provide support to the team in collaborating with various individuals across the globe throughout the project. The primary focus of this role is to implement digital solutions that enhance the user experience for employees when utilizing digital tools for work activities. Additionally, the intern will assist in monitoring and measuring stakeholder engagement, working closely with global, regional, and market teams.

**A day in the life of...**
- Support the team during the project intake, when is needed the alignment with requestors to define requirements and plan next steps.
- Help the team during the requirement elicitation, when conduction interview and survey to collect data from end-users.
- Assist the team to plan, set up and run usability testing.
- Contribute to create report and presentations to share results of the activities.
- Reinforce the UX culture spreading user-centred principles across Nestlé communities.

**Functional Competencies**:

- Proficiency in English (written and spoken)
- User Research: Basic knowledge.
- Usability Testing: Desirable but not mandatory
- Prototyping: Basic knowledge.
- Visual Design: Basic knowledge.
- Information Architecture: Basic knowledge.
- UX Strategy: Desirable but not mandatory
- UX Evangelization: Desirable but not mandatory

**Other Personal Qualities**:

- Curious and eager to learn.
- Analytical and critical thinking skills.
- Technologically agnostic, adaptable to different design tools and software.
- Collaborative and able to work effectively in a team.
- Inclusive and open to diverse perspectives.

**What will make you successful?**
- Understanding the business environment complexity
- Obtaining a clear goal definition and use case understanding among stakeholders.
- Identifying critical usability problems before designing/launching digital solutions.
- Setting properly research study.
- Conducting properly research study.
- Providing results based on objective evidence and reliable data.
- Demonstrating a proactive mindset, by challenging approaches and methods that may not bring the right results.

**Who we are, What we Believe in**

We are Nestlé. We are the **_Good food, Good life_** company.
- Good food, Good life_ is our promise, it is a daily commitment. It is only thanks to our people that we can make a difference and realize this belief: we call them **_Good People_**.
At Nestlé, we believe that **recognition, inclusion and valorization of diversity** can make us grow both as individuals and as a company. This is why we promote a work environment, a business culture and a leadership model that guarantee equal opportunities for everyone and at all organizational levels. We believe **diversity is a winning factor** and we always encourage our people to share ideas and collaborate.

Here at Nestlé you will also be able to be part of the **Emotional Communities**, groups of colleagues of different functions and seniorities who come together with the aim of spreading a corporate culture that allows everyone to freely express their passions and identities. **LGBT +, Gender Balance, Young, Disability, Volunteering, Green, Multiculturalism** are just some of the communities that you can be part of.

**Diversity is a fact, inclusion is a choice and we have chosen to be inclusive.