Bottega Veneta Client Advisor

2 settimane fa

Gallarate, Italia Groupe Kering A tempo pieno

Summary

Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

**Job Description**:
We are currently seeking a Client Advisor as part of our dynamic team in Malpensa T1 Store.

Your opportunity

Meet performance expectations and provide excellent client service to ensure client satisfaction in alignment with company standards.

How you will contribute?
- Finalize sales targets achievements in line with company strategy
- Embraces the clienteling culture of building strong and long-term relationship with clients
- Collect and update client information to ensure an efficient use of CRM
- Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey
- Understands luxury, the collections and fashion trends
- Works on silhouettes, brings alternative items to get clients to discover more about the collection
- Has a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleagues
- Knows and applies company policies, procedures and guidelines
- Keeps the stock tidy, knows and monitors stock deliveries and availability, communicates in a timely manner out-of-stock merchandise and any other useful information

Who you are?
- Previous Sales experience of 1-2 years preferably in Fashion & Luxury contexts
- Excellent client service attitude and high flexibility to adapt to several types of Clients
- Excellent communication and emphatic skills
- Good team player
- Multitasking, flexible
- Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio
- Fluency in English is mandatory

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Regular

Start Date

2024-04-01

Schedule

Full time

Organization

B.V. ITALIA S.R.L.

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