Teamleader Transport

**Teamleader Transport**:
In order to optimize outbound transport to our stores, we will have a local transport team in place headed up by a Teamleader Transport. The Teamleader reports directly to the Logistics Service Manager (LSM). The team lead has a dotted line to the Regional Transport Manager.

The main focus of the role is to organize the daily transport for delivering the stores out of the DC in the most efficient way, while keeping the agreed service level with the stores. The Teamleader heads up a small team of Dispatchers and Customer Service / Admin employees and work closely together with the TSP(’s).

**Areas of responsibility**:
Process management
- Identify bottle necks in the transport operation;
- Solve daily escalations, escalate if needed and initiate improvements for structural mitigation;
- Monitor available capacity of employees and transport partners.

Execution
- Participate in transport capacity planning process, together with Central Transport Planning and Transport partner(s);
- Participate and monitor the daily dispatch operation, where transport routes are dispatched to the different transport partners;
- Monitor timely departure and delivery and take corrective actions in case of process disturbances (e.g. warehouse delay, or late truck arrival);
- Give support and monitor the administrative tasks in the team: way bill administration, hourly states of drivers, admin of performance and operational data required for self-billing of transport partner(s) and/or performance reporting;
- Monitor that transport partners comply with maintenance procedures for the use of Action assets: mainly Trailers;
- Manage the team, by providing the right instructions, support training of new employees;
- Participate in several periodic meetings, a.o. weekly DC-meeting, weekly capacity meeting with Central Planning;
- Leading the weekly ops meeting with the transport partner(s).

Leading the team
- Lead the team by giving clear directions, taking ownership and responsibility for people, costs and service;
- Actively involved in developing the team and skills of the individual team members by giving constructive feedback, clear instructions, explanations and coaching;
- Creates enthusiastic colleagues by giving clear and realistic goals. Explanation of the impact of behaviour. Creating a positive atmosphere and inspire the team to go for the best performance.

**Requirements**:

- Strong knowledge of the local transport market;
- Knowledge of warehouse operations;
- At least 5 years of experience in working with transport partner(s);
- Bachelor level in combination with at least 5 years of relevant work experience (preferably in a similar role) or Senior vocational level in combination with 10 years of relevant work experience (preferably in a similar role);
- Incorporates a pragmatic and cost consciousness approach in the day to day responsibilities;
- Has the ability to prioritize and solve problems in real-time;
- Is analytical and able to present data;
- Has strong communication influencing skills;
- Is pro-active and eager on opportunities to improve the process;
- Works accurately.

**What we offer you**:

- Market-based salary;
- A company laptop and mobile phone;
- 15% staff discount on Action merchandise;
- Extensive education and training.

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