Maintenance & Construction Specialist

2 settimane fa

Milano, Italia Pandora Jewelry A tempo pieno

Pandora Italia is looking for a passionate Maintenance & Construction Specialist who works as a part of the cluster Property & Network team from our office in Milan.

At **PANDORA** we are guided by four values:
**WE DREAM**-we are visionaries and go beyond the obvious. **WE DARE** we pursue bold ambitions with courage and agility. **WE CARE** we care deeply for each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace where each of us can grow and contribute, **WE DELIVER** we keep our promises to colleagues, customers, partners and stakeholders.

We are all ambassadors of our brand and together we form the great Pandora community

Here you will have a unique opportunity to express your talents and be part of a team where you can build the best version of yourself What are you waiting for?

**Main purpose of the role**:
For the Italian Market the Maintenance & Construction Specialist foresees the preventive and corrective maintenance of retail facilities in order to deliver the best customer experience in line with Pandora goals and to ensure a safe and healthy place for customers and colleagues in store

**Key accountabilities**:

- Ensure fully operational and efficient stores from the day of opening
- Participate during the project stage in order to contribute to the correct definition of the layout
- Plan and coordinate all maintenance activities in stores including analyzing stores’ facility needs and developing preventive/predictive maintenance programs
- Work in accordance with local regulation and Pandora standards, policies and procedures to meet the expectations of customers and colleagues
- Define budgets based on requirements and long-term plans;
- Ensure long-term cost efficiency and quality of services by optimizing the split between scheduled and reactive activities
- Secure the expected lifetime of stores
- Oversees on maintenance budget and invoice handling
- Planning and follow-up of all activities;
- Carry out inspections in store to identify and resolve issues
- Plan and oversee all repair and installation activities
- Coach, train and develop on best practices throughout the store teams to meet current and future business requirements
- Ensure corporate policy and procedures are applied consistently throughout Pandora locations.
- Maintain a specialized technical documentations.
- Primary point of contact to ensure emergencies are managed and solved in a timely manner and minimize disruption to business also during weekends & holidays.
- Perform site review of P.O.S. system, warranty repair & maintenance procedures, H.V.A.C. unit, lighting.
- Participate to weekly recurring meetings and periodical reviews on Construction and Maintenance and support to construction projects
- Cooperate effectively with all colleagues of Property & Network department as well as all other colleagues involved in others team
- Be a promoter of a culture of safety, efficiency and sustainability
- Monitor providers/suppliers for efficiency, timely response and cost effectiveness.

**Professional qualifications & technical skills**:

- Approximately 3 years’ experience in a multi-site operations role, in an international retail/fast fashion/life-style/beauty organization.
- Strong retail background and knowledge.
- Civil engineering, building and maintenance operational knowledge.
- Basic concepts in plumbing, air conditioning, electricity, telephony, low current and masonry, material resistance, etc.
- Demonstrable project management expertise.
- Strong analytical skills.
- Detail oriented without losing the big picture.

**Personal competencies**:

- Teamwork and communication skills with external people and colleagues
- Strong problem solving skills
- Result oriented and structured
- Openness to feedback and listening ability
- Good communication skills and ability to share knowledge.
- Initiative and decision making approach.
- Great organizational and planning skills,
- Ability to deal under pressure and deal with urgent tasks
- Ability to prioritize and manage time wisely in a fast-paced environment, meeting work deadlines effectively.

**About Pandora**

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

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