Shift Leader

5 mesi fa

Fiumicino, Italia Direzione Lavoro Group A tempo pieno

Direzione Lavoro Group Spa (Aut.Min. 0001 del 21/01/19), filiale di Roma, ricerca per azienda leader nel settore dell'autonoleggio:
**Customer Service Representative - Supervisore**

La risorsa si occuperà, a titolo esemplifcativo di:

- Assicurare un'esperienza positiva agli Ospiti gestendo in modo efficiente il processo di noleggio e restituzione, qualificando il noleggiatore e completando i contratti.
- Supporto allo staff per problematiche e complaint con l'Ospite.
- Supporto al Location Manager per attività/reportistica amministrativa.
- Gestione dei turni applicando le indicazioni del Location Manager.
- Controllare la flotta e monitorare i rientri previsti.

**Requisiti**:

- Diploma di scuola superiore o laurea;
- Esperienza pregressa in assistenza clienti e/o esperienza di vendita nel settore (o in ambito turistico)
- Esperienza nella gestione di un gruppo di persone
- Ottime competenze di vendita e di servizio clienti
- Ottima conoscenza della lingua Inglese
- Ottima conoscenza del Pacchetto Office

Completano il profilo l'orientamento ai clienti, capacità di problem solving, leadership e ottime competenze comunicative

Si offre iniziale contratto a tempo determinato, finalizzato all'assunzione. Gli aspetti contrattuali verranno approfonditi in sede di colloquio.

**Orario di lavoro**:Full Time 6/7 (lavoro su turni)

**Luogo di lavoro**:Fiumicino

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Gli interessati possono inviare il CV con l'autorizzazione al trattamento dei dati personali secondo il D. Lgs. 196/03 e il Regolamento UE n. 2016/679

Settore: Industria automobilistica

Ruolo: Customer Service

Percentuale di occupazione: Full-time

Disponibilità lavorativa: Lavoro su turni

Tipo di occupazione: Contratto a tempo determinato

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