Reservation Agent

4 settimane fa

Venezia, Italia Marriott International, Inc A tempo pieno

**Additional Information**
**Job Number**24205056
**Job Category**Reservations
**Location**JW Marriott Venice Resort & Spa, Isola delle Rose, Venice, Italy, Italy, 30133
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Reservation Agent Appartenente Alle Categorie Protette L.68/99

    1 mese fa

    Venezia, Italia Manpower A tempo pieno

    La Divisione Beyond di ManpowerGroup Professional ricerca, per importante realtà internazionale del settore Hotellerie, una figura di: Reservation Agent appartenente alle Categorie Protette (art.1 – L.68/99) Da inserire presso la struttura di Venezia.La risorsa si occuperà di accogliere ed assistere gli ospiti secondo le politiche, gli standard e le...

  • Reservation Agent

    6 mesi fa

    Venezia, Italia VRETREATS A tempo pieno

    VRetreats è l’esclusiva Collezione di Hotel del gruppo VoiHotels. I nostri Hotel si trovano nei luoghi più suggestivi d’Italia. Sono parte del fascino del territorio che li accoglie. Non soltanto esplorerete la bellezza di mete suggestive, ma vi scoprirete avvolti dalla bellezza stessa. Una selezione di prestigiose strutture alberghiere realizzerà...

  • Reservation Agent

    7 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 23208311 **Job Category** Reservations **Location** JW Marriott Venice Resort & Spa, Isola delle Rose, Venice, Benatky, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservation Agent

    6 mesi fa

    Venezia, Italia Luxury Services srl A tempo pieno

    Agenzia di Viaggi di Lusso ricerca una figura **full time/almeno 37 ore a settimana**, con **Partita Iva gia' avviata**, che possa supportare quotidianamente le operazioni dell'agenzia, riservazioni e marketing. Luxury Services è un'agenzia di viaggi e conciergerie di lusso, situata in centro storico a Venezia e operante a livello internazionale. La figura...

  • Reservation Agent

    5 giorni fa

    Venezia, Italia Luxury Services Srl A tempo pieno

    Agenzia di Viaggi di Lusso ricerca una figura **full time/almeno 37 ore a settimana**, con **Partita Iva gia' avviata**, che possa supportare quotidianamente le operazioni dell'agenzia, riservazioni e marketing. Luxury Services è un'agenzia di viaggi e conciergerie di lusso, situata in centro storico a Venezia e operante a livello internazionale.La figura...

  • Reception Agent \ Schift Leader

    2 mesi fa

    Venezia, Italia Violino D'Oro Venezia , Part Of Collezione Em A tempo pieno

    A Receptionist''s duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait.In addition, they maintain calendars for appointments, sorting reservation or concierge e-mails, make copies, and plan travel arrangements, create guests journey, Keeping the reception area tidy,...

  • Reservations Agent The St. Regis Venice

    6 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 24024786 **Categoria la Posizione** Reservations **Sede** The St. Regis Venice, San Marco 2159, Venice, Benatky, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservations Agent Seasonal The St. Regis Venice

    6 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24024786 **Job Category** Reservations **Location** The St. Regis Venice, San Marco 2159, Venice, Benatky, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Italian Speaking Reservations Agent In Malta Wrelocation Bonus

    2 mesi fa

    Venezia, Italia Cross Border Talents A tempo pieno

    As an ItalianSpeaking Reservations Agent you will be responsible for managing reservations and providing outstanding customer service to our Italianspeaking guests.Your primary duties will include: Location: Mosta Malta This vacancy is currently offering a signing bonus of 2000 after the first month of employment.Some of your tasks may include: Handle...

  • Reception Agent Schift Leader

    2 mesi fa

    Venezia, Italia Violino D'Oro Venezia , Part Of Collezione Em A tempo pieno

    A Receptionist's duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait.In addition, they maintain calendars for appointments, sorting reservation or concierge e-mails, make copies, and plan travel arrangements, create guests journey, Keeping the reception area tidy,...

  • Clerk-reservations

    6 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 24040838 **Categoria la Posizione** Reservations **Sede** The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management *** Process all reservation requests,...

  • Clerk-Reservations

    1 settimana fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 24040838**Categoria la Posizione** Reservations**Sede** The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy VISUALIZZA SULLA MAPPA**Tipologia** Full-Time**Lavora da remoto?** N**Trasferimento?** N**Tipo posizione** Non-Management***Process all reservation requests, changes, and...

  • Reservations Clerk

    6 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24040838 **Job Category** Reservations **Location** The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

  • Reservations Clerk

    1 settimana fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24040838**Job Category** Reservations**Location** The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all reservation requests, changes, and cancellations received by...

  • Reservations Clerk

    2 settimane fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Additional Information**January - October 2025 **Job Number**24210951 **Job Category**Reservations **Location**The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy, 30124 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management The Gritti Palace, a Luxury Collection Hotel...

  • Reservations Clerk

    1 settimana fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Additional Information**January - October 2025**Job Number**24210951**Job Category**Reservations**Location**The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy, 30124**Schedule**Full Time**Located Remotely?**N**Position Type** Non-ManagementThe Gritti Palace, a Luxury Collection Hotel belonging to...

  • New Opening

    3 mesi fa

    Venezia, Italia STARHOTELS S.P.A. A tempo pieno

    At Starhotels we are all thrilled for the new opening of the **Hotel Gabrielli**, in the heart of **Venice**, in **Spring 2025**. The fascinating atmosphere will catch you at first sight. Are you ready to create memorable experiences for our guests? Don’t hesitate to start this luxury journey and showcase your special attitude and brilliant...

  • New Opening

    5 giorni fa

    Venezia, Italia Starhotels S.P.A. A tempo pieno

    At Starhotels we are all thrilled for the new opening of the **Hotel Gabrielli**, in the heart of **Venice**, in **Spring 2025**.The fascinating atmosphere will catch you at first sight. Are you ready to create memorable experiences for our guests? Don't hesitate to start this luxury journey and showcase your special attitude and brilliant personality.As the...