Attendant Bellstand

**Job Number** 24053295

**Job Category** Rooms & Guest Services Operations

**Location** The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

The St. Regis Rome is looking for an Attendant Bellstand, seasonal temporary.

Coordinated by the Head Concierge, the Attendant Bellstand is the first face that our guests see at their arrival; so She/He is responsible for ensuring an exquisite welcome experience to each and every guest.

**The impact you’ll make**

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish.

Our Attendant Bellstand take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done.

**What we offer**
- Professional career progression at international level in Marriott International
- Learning and development opportunities online, on the job and in class
- Discounts on hotel rooms, gift shop items, food and beverage
- Disruptive management & motivated and engaging Talents
- Charity events, Wellbeing activities through the TakeCare program
- Canteen service and uniform

**What you’ll do**
- Both bellman and doorman duties
- Monitor the front driveway to ensure a smooth flow of traffic (vehicle and pedestrian). Responsible for providing an inviting and fun welcome and farewell to all guests entering/leaving the hotel.
- Assist both arriving and departing guests with storage luggage handling to and from their rooms.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
- Open doors and assist guests/visitors entering and leaving property. Greet and escort guests to rooms.
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Supply guests with directions and information property amenities, services, and hours of operation, and local areas of interest and activities.
- Assist with luggage storage and retrieval.
- Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
- Recognize visiting regular guests and WIPs.
- Help with request and organize taxis or Hotel Transportation for guests.
- Escort guests to various places around the hotel. Introduce self in the meantime and offer W’s Whatever/Whenever service.
- Assist guest belonging luggage to ensure Welcome Desk would able to operate check in/ out smoothly during pick hour

**What we’re looking for**
- Proficient in English and at least intermediate Italian (both writing and speaking)
- Previous experience as Bell or Door person in a Luxury Hotel is preferred
- A warm, people-oriented demeanor and a team-first attitude
- Positive outlook and outgoing personality
- Flexibility, problem-solving skills and multi-tasking ability
- Integrity and dependability
- Proper lifting techniques

**Explore our very big world**

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

**You’re welcomed here**

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic so