Digital Reputation and Crisis Manager Ruby Labs
2 giorni fa
**About us**:
**About the job**:
We are seeking a skilled and passionate Digital Reputation and Crisis Manager to join our team. In this role, you will oversee and enhance the online reputation of multiple companies within our group. With at least 3 years of proven experience in ORM and a track record of successful case management, you’ll play a key part in safeguarding and strengthening our brand presence.
Join us to build, maintain, and elevate a positive online reputation across all platforms, ensuring our products and services are highly regarded by our audiences.
**Responsibilities**:
- Audit the online reputation of all group companies.
- Develop and implement strategies to enhance and maintain a positive reputation.
- Monitor and identify potential risks to the brand’s online presence.
- Proactively monitor for copyright violations and unauthorized use of content.
- Manage takedown procedures for violations.
- Track brand mentions, reviews, and feedback using ORM tools.
- Analyze data to identify trends and areas for improvement.
- Address negative reviews and comments to improve brand perception.
- Engage with audiences to maintain a positive reputation.
- Develop content to strengthen branding and online presence.
- Work with internal teams to ensure alignment with the brand’s voice.
- Prepare and execute plans for managing reputation crises.
- Lead quick and effective responses during critical situations.
**Qualifications**:
- Minimum of 3 years of experience in online reputation management with successful cases.
- Experience in copyright protection and brand defense.
- Strong understanding of digital rights management.
- Proven track record of handling multiple company profiles simultaneously (at least 1 is required, multiple is nice to have).
- Strong understanding of ORM tools and techniques.
- Excellent communication and interpersonal skills.
- Familiarity with social media platforms, review sites, and other online channels.
- Ability to create compelling content and engage with audiences.
- Crisis management and problem-solving skills.
- Analytical mindset with the ability to interpret data and provide actionable insights.
**Location**:
**What We Offer**:
- ** Remote Work Environment** - Embrace the freedom of working from anywhere, anytime, fostering a better work-life balance.
- ** Unlimited PTO** - Experience the freedom of unlimited paid time off, allowing you to take the time you need to recharge and maintain your personal well-being without the constraints of a fixed number of days.
- ** Company-provided laptop** - We provide employees with powerful Apple MacBooks if needed, ensuring top-notch performance, energy efficiency, and seamless productivity.
- ** Independent Contractor Agreement** - Unlock the benefits of flexibility, autonomy, entrepreneurial opportunities, tax advantages, networking opportunities, reduced employment obligations, and location independence.
**Interview Process**:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
**Life at Ruby Labs**:
At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.
We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.
Li-Remote
-
Reputation Manager
2 settimane fa
Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno**About us**: Ruby Labs is a leading tech company founded in 2018 in London, UK. We create innovative consumer products across the health, education, and entertainment sectors, serving over 100 million users annually. Our self-funded independence allows us to make bold decisions, innovate rapidly, and maintain a strong company culture. We operate with a...
-
Junior Accountant Ruby Labs
4 settimane fa
Provincia di Siena, Toscana, Italia Ruby Labs A tempo pieno**About us**: **About the role**: We are looking for a Junior Accountant who will be responsible for day-to-day accounting, monthly close, and assisting the team with ad-hoc projects. **Key Responsibilities**: - Post and process journal entries to ensure all business transactions are recorded - Record day-to-day financial transactions and perform...
-
Junior User Acquisition Manager Ruby Labs
3 giorni fa
Provincia di Siena, Toscana, Italia Ruby Labs A tempo pieno**About us**: **About the role**: **Key Responsibilities**: - Campaign Management: - Manage and optimize advertising campaigns across multiple platforms. - Learn new advertising platforms and implement best practices. - Monitor campaign performance and make data-driven optimizations. - Assist in budget allocation and management. - Data Analysis and...
-
Business Development Manager Ruby Labs
2 settimane fa
Provincia di Bergamo, Lombardia, Italia Ruby Labs A tempo pieno**About us**: **About the role**: Ruby Labs is hiring a Business Development Specialist for one of its portfolio products. In this role, you will maintain and execute the company’s business development workflow and operations and help establish relationships with companies that will contribute to the company’s tech stack. You will play a significant role...
-
Billing Support Associate Ruby Labs
4 giorni fa
Provincia di Siena, Toscana, Italia Ruby Labs A tempo pieno**About us**: **About the role**: As a **Billing Support Associate** at our company, you will be integral to our efforts in managing and mitigating fraud-related risks. You will focus on responding to early fraud alerts, handling disputes, managing chargeback cases, and ensuring compliance with company policies. Your work will be essential in preventing...
-
Cro Manager Ruby Labs
3 mesi fa
Provincia di Bergamo, Lombardia, Italia Ruby Labs A tempo pieno**About us**: **About the role**: We are hiring an experienced and highly analytical Conversion Rate Optimization (CRO) Manager to join our team working on a web funnel subscription-based products. In this role, you will be responsible for optimizing the conversion rates of our Web products and improving the user experience to drive higher conversions and...
-
Ad Creative Director Ruby Labs
3 mesi fa
Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno**About us**: **About the Role**: We're seeking a data-driven and experienced leader to oversee our performance-focused creative advertising pipeline across various products. This role will spearhead strategy, manage creative producers, and drive the continuous production of high-converting ad materials for our subscription-based...
-
Payment Operations Manager Ruby Labs
2 settimane fa
Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno**About us**: **About the role**: We're looking for a payment operations wizard who can help us scale our rapidly growing business while keeping risk under control. You'll be the bridge between our risk management and commercial teams, crafting strategies that balance growth with security. If you get excited about optimizing payment flows, crushing fraud...
-
Billing Operations Specialist Ruby Labs
3 mesi fa
Provincia di Bergamo, Lombardia, Italia Ruby Labs A tempo pieno**About us**: **About the role**: As a Billing Operations Specialist at our company, you will play a crucial role in managing and optimizing our billing operations, focusing on merchant account maintenance, dispute management, and market research. You will be responsible for ensuring smooth day-to-day operations, minimizing financial risks, and making sure...
-
Billing Support Associate Ruby Labs
3 mesi fa
Provincia di Bergamo, Lombardia, Italia Ruby Labs A tempo pieno**About us**: **About the role**: As a Billing Support Associate at our company, you will be integral to our efforts in managing and mitigating fraud-related risks. You will focus on responding to early fraud alerts, handling disputes, managing chargeback cases, and ensuring compliance with company policies. Your work will be essential in preventing...
-
Mid-level Frontend Designer Ruby Labs
3 mesi fa
Provincia di Bergamo, Lombardia, Italia Ruby Labs A tempo pieno**About us**: **About the role**: We are creating a new D2C product in the LegalTech/InfoTech category and we are looking for a skilled Mid-Level Frontend Designer to join our team. In this role, you will be instrumental in designing and developing engaging web interfaces that meet high standards of usability and visual appeal. You will work with HTML, CSS,...
-
Performance Marketing Lead Ruby Labs
3 mesi fa
Provincia di Siena, Toscana, Italia Ruby Labs A tempo pieno**About us**: Power Peptides is a cutting-edge e-commerce platform specializing in the sale of high-grade Research-Purpose-Only (RPO) peptides and nootropics. Our company is dedicated to supplying researchers and enthusiasts with the finest quality products in the market, underpinned by robust testing protocols to ensure unparalleled purity. **About the...
-
Native Ad Networks Acquisition Manager
2 mesi fa
Provincia di Siena, Toscana, Italia Ruby Labs A tempo pieno**About us**: **About the job**: We are seeking a dynamic and experienced User Acquisition Manager to join our team. In this role, you will be instrumental in optimizing our native advertising strategies, driving performance across various ad networks, and enhancing our subscription model products. If you have a deep understanding of native ad platforms, a...
-
Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno**About us**: **About the role**: We are seeking a specialized Telegram User Acquisition Manager to drive subscriptions for our web-based products across three brands within our holding company. We are specifically looking for a professional with extensive experience in Telegram advertising, as we value the depth of expertise that comes from long-term focus...
-
Performance Marketer Claritycheck
2 mesi fa
Provincia di Siena, Toscana, Italia Ruby Labs A tempo pieno**About us**: **About the role**: **Key Responsibilities**: - Execute and optimize performance-based campaigns across mainly Google Ads and Facebook Ads; as well as Instagram Ads, TikTok Ads, and Display networks - Monitor and control key performance indicators including ROI, customer acquisition cost (CAC), and Ad spend for each channel - Conduct a...
-
Technology Solutions Lead
2 mesi fa
Provincia di Siena, Toscana, Italia Ruby Labs A tempo pieno**About us**: **About the role**: **Key Responsibilities**: - Develop and execute the company's technology architecture strategy, ensuring alignment with the overall business objectives and goals. - Design and architect end-to-end solutions that leverage modern technology stacks, including JavaScript frameworks, cloud-native technologies, and DevOps...
-
User Acquisition Manager Wintech
1 mese fa
Provincia di Siena, Toscana, Italia Ruby Labs A tempo pieno**About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...
-
Provincia di Milano, Lombardia, Italia Beta 80 spa A tempo pienoBeta 80 Group è una società ICT presente sul mercato da più di trentacinque anni su 6 sedi in Italia con più di 500 professionisti/e e progetti sul territorio nazionale ed internazionale. Cosa fa Beta 80? Beta 80 accompagna i propri clienti nei propri programmi di trasformazione digitale, distinguendosi per alcuni ambiti di eccellenza, uno dei quali è...
-
Community Manager Power Peptides
2 mesi fa
Provincia di Siena, Toscana, Italia Ruby Labs A tempo pieno**About us**: Power Peptides is a cutting-edge e-commerce platform specializing in the sale of high-grade Research-Purpose-Only (RPO) peptides and nootropics. Our company is dedicated to supplying researchers and enthusiasts with the finest quality products in the market, underpinned by robust testing protocols to ensure unparalleled purity. **About the...
-
Provincia di Latina, Lazio, Italia Ruby Labs A tempo pieno**About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...