Associate Manager, Europe Operations
5 giorni fa
Key job responsibilities:
Audit & improvement services delivery.Ensure competency and consistency in delivery with a goal of operational excellence.Meet regional operations targets and goals.Recruit, hire, manage and develop staff and contractors.Ensure training plan, shadow audit plan and Performance Improvement Plan continues to evolve and deadlines are met.Ensure prep process for the rollout of new programs - training auditors, RRs, coordinators and manage client expectations.Ensure accreditation process is completed, including training, for schemes.Daily follow up of implementation of strategies and QA improvement.Monitor and follow up queries or feedback from Clients.Respond to auditor/team questions as needed. Qualities we look for:
4-year college degree in a major of Scientific discipline, HR, Occupational Health and Safety or Environment / an advanced degree is preferred Minimum eight (8) years of experience in social compliance auditing Minimum 100 social compliance audit days (verifiable) APSCA registered SA8000Auditor Certification, ISO 14001, BSCI Certification or equivalent is a plus Strong business acumen Customer service orientation and results orientatedEffective problem solving and negotiation skillsExcellent English verbal and written, communication skills. Italian (preferred) - Portuguese (desired) High degree of proficiency with Microsoft Word, Excel, PowerPoint, Internet-research /reporting/analysis tools Maintains a global perspective and is culturally sensitive and aware Ability to travel 30% of the time Highest level of personal and professional integrity and ethics. Comfortable with confrontation, with a diplomatic and easy demeanor Ability to operate in a multi-cultural environment with persons of varying socio-economic status Ability to handle sensitive and confidential information. Interest in international labor standards, human rights, occupational health and safety, and environmental issuesPossess knowledge of International and local labor standards and human rights issues are preferred Compensation ELEVATE offers a competitive salary and compensation package based on experience and qualifications.
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