Clearance Broker Associate

Clearance Operations; Storage; Fashion & Solutions; Ground Operations: Clearance & Brokerage Operations; Brokerage Administration Services; Cage Handling; Clearance Customer Service

Join our team as we work each and every moment to deliver the most important package of someone’s day. At FedEx, you’ll be a part of a team that helps make the world more connected by enabling global commerce which helps business prosper, communities flourish and people thrive. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse workforce that reflects the communities we serve. Through personal and professional support, development and opportunity, we foster a culture where people deliver exceptional experiences and outstanding service.

As a FedEx Clearance Broker Associate you will work closely with Customs to enable our on-time clearance and delivery. You will ensure checks and processes are completed that result in timely and effective processing of transactions and legal and regulatory compliance. You will work within tight time deadlines in a busy office environment.

work shifts are scheduled between 5 p.m. and 00 a.m.

**Key responsibilities**:

- Review shipment data to identify the exact Customer and regulatory requirements, together with the accuracy and completeness of documentation supplied.
- Use in house systems to create timely, accurate and legally compliant clearance declarations.
- Conduct professional calls with customers or government agencies to obtain clarifications when needed.
- Take ownership of routine Customer and Customs disputes, taking the actions needed to provide the required and timely resolution.
- Establish and maintain effective Customer relationships by highlighting opportunities for customised or alternative services.
- Good team working skills with experience of contributing to team performance in a busy office environment.
- Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired.
- Customer focused with excellent communication skills.
- Attention to detail and the ability to make sound numerical decisions within tight time deadlines.
- Good analytical and problem solving skills.
- Good Microsoft Office and PC skills.

**What we offer**:

- FedEx offers employees a competitive benefits and reward package including a wide array of formal training and on the job learning opportunities.
- FedEx is one of the most admired companies and trusted brands year after year.
- In joining FedEx, every team member commits to our Purple Promise — to make every FedEx experience outstanding—for the customer and for our fellow team members.
- Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
- Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere.

Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;
La filosofia alla base di FedEx pone i dipendenti al primo posto, un concetto che l’azienda prende molto seriamente. Siamo un datore di lavoro che opera nel rispetto delle pari opportunità e siamo aperti a una forza lavoro varia e inclusiva a cui offriamo opportunità di crescita senza alcuna discriminazione.

**La nostra azienda**:
FedEx è una delle più grandi aziende di trasporto espresso al mondo e la rivista “Fortune” ci ha inserito tra le 10 aziende più ammirate al mondo. FedEx offre ogni giorno ai propri clienti soluzioni di trasporto e commerciali, servendo oltre 220 paesi e regioni in tutto il mondo. Possiamo usufruire di una simile rete globale grazie alla nostra eccezionale squadra di dipendenti, impegnati ad offrire l’eccellenza in ogni esperienza con FedEx.

**La nostra filosofia**:
La nostra filosofia P-S-P (People-Service-Profit) incarna i principi alla base di ogni decisione, norma o attività FedEx. FedEx si prende cura dei propri dipendenti e loro, di contro, offrono un servizio impeccabile necessario ai nostri clienti, che a loro volta ci premiano con la redditività necessaria a garantire il nostro futuro. L’elemento essenziale della forza propulsiva della nostra filosofia P-S-P è il suo essere un circolo chiuso, con i profitti riversati nell’azienda e investiti nel nostro personale.

Il nostro successo nel settore è il successo dei nostri dipendenti. Grazie alla nostra filosofia P-S-P creiamo un ambiente di lavoro che incoraggia i membri del team ad essere innovativi nel raggiungere la massima qualità possibile nei servizi offerti ai nostri clienti. Abbiamo a cuore il loro benessere e apprezz