Charge - Back

**Quality**:
**About us**

At **Automobili Lamborghini** we constantly work to intercept and spread the uniqueness of each member of the team, aware of the richness that comes from the meeting and exchange of differences. We give great value to time, so we offer you a flexible way of working that meets your daily needs, so as to dedicate important moments of your life to yourself and the people you love.

We are looking for people who want to stand out in a place that makes no distinction of gender, age or culture, working every day to value fragilities as an authentic gift.

We are proud to be certified Top Employer because at the core of our actions we put people and their personal and professional growth. Our main challenge is to contribute to the construction of a future-proof society, which is why we have made sustainability our mantra. From your first day in the company, you will have the opportunity to see the results of your commitment, leaving an impact that really has an effect.

We are looking for authentic, brave people, eager to go beyond their limits. In our team you will have the opportunity to trace your path and be its driver, anticipating the times and indicating the route. Not only tasks and goals, but singular people and stories that mix, adding their own color to an iconic Brand: Lamborghini.

**About the job**

Are you eager to take a new opportunity?

Are you looking for a challenging and dynamic environment where to build your professional career?

We are looking for a **Charge-Back **to join our headquarters at Sant’Agata Bolognese (BO), reporting directly to the Head of QA Parts.

You will be responsible to manage the cost-recovery due to quality issues from Supplier (both for 0-km & Field).

**You will**:

- Detect potential chargeback opportunities
- Collect the relevant data in term of:

- Technical description of the problem, analysis and root causes out of the teams or specialists

who worked on the problem solving
- Statistics from internal databases and prepare elaboration (e.g. Technical factors)
- Cost break-down to create transparent picture to suppliers
- Information from current contracts to prepare the discussion with supplier
- Manage the billing and the needed auxiliary process (advises, charges & reversals, eventual needed transport or order of handling, etc )
- Deal with suppliers until chargeback agreement, able to argument about the technical problem and capable to face the negotiation with suppliers
- Escalate the discussion to the needed level or internal different partners (Procurement, Finance, Legal etc..)
- Be responsible for chargeback reporting/forecast/targeting to Managerial Committees
- Participate as the deputy of the Head of Quality in Escalation Meetings involving the Group
- Support chargeback process and systems improvement
- Attend and take an active part in processes and problem-solving tables
- Deal with field claims and data analysis: analyse warranty data and claims to support reporting and problem solving and use Group systems to collect field data from other Brands

**About you**:

- University Degree in Engineering (e.g. Management, Mechanical, Materials) or Economics
- 5 years of experience in a similar role
- Experience in Quality, After Sales, Purchasing or Finance in the Automotive industry
- Knowledge of economics and statistics
- Technical knowledge of Products
- Knowledge of manufacturing processes, components and tools
- Experience in working and dealing in a cross functional environment
- Familiarity with IT systems and digitalization
- English knowledge, German will be considered a plus
- Problem solving attitude, analytical skills, teamwork and target oriented
- Process orientation and lesson learned approach
- Resilience,stability and relational skills
- Relational and negotiation skills

**What we offer**
- Flexible working
- Holistic Well-Being program
- Parenthood program
- Specific job posting for internal employees
- Access to qualified Learning paths
- Development programs