CRM Intelligence Junior Specialist
3 settimane fa
**Location**:
Milano, Italy
ID: 6838
WHY WORK FOR VALENTINO
Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe is nourished through passion, heritage and values that are constantly re-worked and steadily conveyed in an always contemporary way.
Under the Creative Direction of Pierpaolo Piccioli, Valentino designs, manufactures and distributes dreamlike creations including Haute Couture, Women and Men RTW, Valentino Garavani Accessories, Eyewear and Beauty. Our network fully embodies the essence of the Maison, by practicing the Italian hospitality culture with our distinguishing quality, uniqueness and care for details.
WHAT WE BELIEVE IN
Here at Valentino, We act as a Unique Community & Company. We strongly believe that HUMANISM is the core of our values and that only teamwork and mutual support will lead to achieve bigger and challenging goals. We act with integrity and respect towards both our Planet and our People. Our aim is to create costumer EMOTION and DESIRE because our future depends on our imagination and on being passionate about work as well as about life: every action you make brings you closer to your dreams.
We are now looking for a CRM INTELLIGENCE JUNIOR SPECIALIST based in MILAN (hybrid).
**MAIN RESPONSIBILITIES**:
Define and execute analysis and reports to provide to CRM Department and other Stakeholders with insights on Clients and on Valentino’s products
Improve and Evolve Valentino Client’s Segmentations leveraging on Omnichannel Customer view in collaboration with Omnichannel CRM
Conduct routine audits of reports and databases to ensure data quality (SAP-BW, SAP-BO, SAP-CRM, QLIK);
Improve database query for business purposes (i.e. drawing new queries/reports);
Work with IT teams to manage CRM customer database, including integration of new data elements and solutions to support new project and initiatives;
Ensure database compliance with applicable law (i.e. Privacy);
Work with other Departments to find synergy on new KPI’s definition and spreading on the systems
Prepare business documents and presentations for upper management and executives.
**REQUIREMENTS**:
University Degree in Economics, Statistics, Mathematics, Engineering or other quantitative fileds is preferred
Proficiency with the Office suite, Excel and Power Point in particular
Fluent in English and Italian
HOW WE ARE
The Valentino Ecosystem is complex and interconnected. It is populated by many talents from different areas and with different attributes. We work hard to grow everyday both as a Maison and as individuals. Learning by doing and from mistakes, communicating transparently, inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
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