Deskside Technician

3 settimane fa


Milano, Italia Stefanini A tempo pieno

**Deskside Technician** - Milan

**Key Responsibilities**
- Respond to computer related tickets within set KPIs
- Lenovo PC (desktops / laptops) ? Hardware and software troubleshooting
- Read and understand English technical documents (working instructions, standard operating processes, ?)
- Ability to resolve Windows 10 & 11 Operating System errors
- Device lifecycle management within asset management tool (creation, modification, retirement, database accuracy quality monitoring, ?)
- Good skills and knowledge of Windows Operating systems
- Ability to perform accurate network patching and switch installation in racks
- Proficient in Microsoft Office 365 Suite including MS Teams
- Correctly track incidents and hardware orders timely and accurately using Service Now.
- Hardware support e.g. printer setup, component replacement, barcode scanners, Zebra devices, etc
- Basic knowledge of MDM solutions (MS InTune, Apple DEP, Samsung Knox)

**Person Specification**
- Ability to communicate technical information to non-technical audiences
- Strong sense of customer service
- Good organizational skills
- Good presentation
- Team focused
- Driving licence
- English B2
- Italian C1

**Job Types**: Full-time, Permanent

Work Location: In person


  • Deskside Technician

    2 settimane fa


    Milano, Italia Stefanini A tempo pieno

    **Deskside Technician** - Milan**Key Responsibilities**- Respond to computer related tickets within set KPIs- Lenovo PC (desktops / laptops) ?Hardware and software troubleshooting- Read and understand English technical documents (working instructions, standard operating processes, ?)- Ability to resolve Windows 10 & 11 Operating System errors- Device...


  • Milano, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    Varied assignments of level 2 IT support in your regionContact us directly if you have any questions about this open job position2 years of IT experience in a IT Support roleExperience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing...


  • Milano, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    Varied assignments of level 2 IT support in your region Contact us directly if you have any questions about this open job position 2 years of IT experience in a IT Support role Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing...


  • Milano, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    Varied assignments of level 2 IT support in your regionContact us directly if you have any questions about this open job position2 years of IT experience in a IT Support roleExperience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing...

  • Field IT Technician

    2 giorni fa


    Milano, Italia Hemmersbach GmbH & Co. KG A tempo pieno

    Varied assignments of level 2 IT support in your region Contact us directly if you have any questions about this open job position 2 years of IT experience in a IT Support role Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing...


  • Milano, Italia Stefanini, Inc A tempo pieno

    Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. This will be a...


  • Milano, Italia Stefanini A tempo pieno

    Job Description Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support...


  • Milano, Italia Stefanini A tempo pieno

    Job DescriptionWorking in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support...


  • Milano, Italia Stefanini, Inc A tempo pieno

    Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.This will be a...

  • Field IT Technician

    5 giorni fa


    Milano, Italia Hemmersbach GmbH & Co. KG A tempo pieno

    Varied assignments of level 2 IT support in your region - Italy - Milan - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- International environment- Meal voucher- Mentor program- Onboarding program**Your skills**: - Level 2 support - Good English - Ideally IT...

  • Field IT Technician

    2 giorni fa


    Milano, Italia Hemmersbach GmbH & Co. KG A tempo pieno

    Varied assignments of level 2 IT support in your region - Italy - Milan - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- International environment- Meal voucher- Mentor program- Onboarding program**Your skills**: - Level 2 support - English - Ideally IT...


  • Milano, Italia Hemmersbach GmbH & Co. KG A tempo pieno

    Varied assignments of level 2 IT support in your region - Italy - Milan - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- International environment- Meal voucher- Mentor program- Onboarding program**Your skills**: - Level 2 support - Good English - Fluent...

  • Field It Technician

    1 settimana fa


    Milano, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    Varied assignments of level 2 IT support in your region- Italy - Milan- Professionals- Full-time**—** Your Benefits **—****:- Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- International environment- Meal voucher- Mentor program- Onboarding program**Your skills**:- Level 2 support- Good English - Fluent Italian-...

  • Field It Technician

    3 settimane fa


    Milano, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    Varied assignments of level 2 IT support in your region- Italy - Milan- Professionals- Full-time**—** Your Benefits **—****:- Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- International environment- Meal voucher- Mentor program- Onboarding program**Your skills**:- Level 2 support- Good English - Fluent Italian-...

  • Field It Technician

    4 giorni fa


    Milano, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    Varied assignments of level 2 IT support in your region- Italy - Milan- Professionals- Full-time**—** Your Benefits **—****:- Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- International environment- Meal voucher- Mentor program- Onboarding program**Your skills**:- Level 2 support- Good English- Ideally IT background-...

  • Onsite IT Technician

    2 settimane fa


    Milano, Italia Stefanini A tempo pieno

    The Deskside Support Technicians on the account report directly to the Service Delivery Manager and are responsible for providing support to the end-users when the Service Desk is unable to. - Problem Solving: This role deals with many incidents/requests for help that, though they may be couched in very different ways by different callers, are often familiar...

  • Desktop Support

    7 mesi fa


    Milano, Italia Sharp Brains Ltd A tempo pieno

    **Deskside Support Technician - Role and Responsibilities** - Perform Installs, Moves, Adds and Changes (IMACD’s) of hardware and software - Proven work experience as Apple MAC Technician or similar role etc. - Hands on with MAC Deployment Services like JAMF or Airwatch. - Hands-on experience With Microsoft Intune deployment and management. - Hands-on...

  • Onsite It Technician

    1 settimana fa


    Milano, Italia Stefanini A tempo pieno

    The Deskside Support Technicians on the account report directly to the Service Delivery Manager and are responsible for providing support to the end-users when the Service Desk is unable to.- Problem Solving: This role deals with many incidents/requests for help that, though they may be couched in very different ways by different callers, are often familiar...

  • Desktop Support

    3 settimane fa


    Milano, Italia Sharp Brains Ltd A tempo pieno

    **Deskside Support Technician - Role and Responsibilities**- Perform Installs, Moves, Adds and Changes (IMACD's) of hardware and software- Proven work experience as Apple MAC Technician or similar role etc.- Hands on with MAC Deployment Services like JAMF or Airwatch.- Hands-on experience With Microsoft Intune deployment and management.- Hands-on experience...