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Operations Manager

4 settimane fa

Venezia, Italia Generator Hostels A tempo pieno

**OPERATIONS MANAGER - OVERVIEW**
The Operations Manager will be responsible for the day-to-day activities of the property and is accountable for maintaining and improving the currently strong financial and operational performance and profitability. With a strong focus on providing the best return on investment, the Hotel Manager will never lose sight of what sets Generator apart: Its strong employee morale, positive work environment and optimistic, can-do attitude. The Operations Manager will be expected to take ownership of the business, to be creative, and to implement new ideas in relation to food & beverage offerings, menus, special events, entertainment, and other activities.

**WHO ARE WE**
Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Hotel Manager for Generator Venice.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

**ABOUT GENERATOR VENICE**

It’s not hard to find beauty in a marble city built on a lagoon, but away from the obvious sights and monuments, across bridges, down backstreets and into secret squares, you’ll discover the hidden corners where Venetians hang out. Because if you want to find the real Venice, you have to get lost.

Generator Venice stands on the waterfront of the **island of Giudecca,** one short stop on the Vaporetto from Piazza San Marco. This hostel was originally a warehouse, so the building blends history and character with contemporary design features.

Inside the Generator Venice hostel you’ll find luxurious mosaic floors, a glass chandelier and an imposing stone fireplace. Public spaces are subtly split into intimate and open-plan areas - all surrounding the bar and café. Every room has a view of either the gardens, Lido, Grande Canal or the iconic San Marco. Not bad for a hostel, aye?

**NUTS AND BOLTS OF THE JOB**
- Translating strategies into specific operational plans, budgets, and goals for department heads;
- Monitoring budget and marketing plan for annual operations in collaboration with the Area GM
- Having a Food& Beverage background
- Monitoring and coordinating the various departments to increase revenue and ensure smooth operations
- Growing the Generator brand and culture to continue the unique value offering to become a “place to be” in the city
- Staying abreast of changes and latest trends in the local market, entertainment industry, fashion, art, music, food and beverage developments, and service best practices in order to consistently grow the service and product offering
- Keeping close follow-up on developments of the competitors (occupancy, structural alterations, renovations, special campaigns, rate promotions etc.)
- Maintaining the property in good condition
- Striving for continuous innovation and improvement upon service standard sand product offerings
- Maintaining a high profile with guests and ensuring ultimate guest satisfaction and financial success
- Taking charge of the recruitment of talent and subsequently mentoring, development, and retention of employees
- Developing, mentoring, and training employees and providing hands-on leadership to all departments
- Helping to develop and/or administer the employee appraisal system to identify training needs, recognising and rewarding performance and maximising transparency
- Establishing accountability for self and others. Identifying primary issues and/or problems and resolving them quickly and effectively, taking ownership of decisions and strategic plans
- Developing and maintaining good relationships with the local community
- Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description._

**WHAT’S IN YOUR DNA**
- The individual will demonstrate strong operational acumen and lead from the front with a very hands on approach

**YOUR ROCK STAR EXPERIENCE**
- Knowledge of the local market is a must and a natural understanding and appreciation of the nee