Night Manager

Job Overview:

- The role of the Night Manager is to work with the front office team to ensure excellent service for our guests, continuously fine-tuning service and guest management skills, in compliance with our company philosophy, operating standards and procedures. He or she will help to develop a harmonious work atmosphere with a focused approach on collaboration.Responsibilities and duties:

- Will keep professional and ethical relationships with guests, suppliers and colleagues.
- Will make sure that all cash registers are filled out correctly and credit cards processed consistently.
- Will take care of guests, check-in and check-out operations in compliance with department standards and procedures.
- Will manage room service requests, providing instructions to the colleagues in charge of the service.
- Will make the daily closure of the cash register in the management software, sending updated clients’ data to the authorities on a daily basis and alerting colleagues of any problems.
- Will produce reports to be shared with management and administration departments.
- Will proactively be involved in teamwork and cooperate with every co-worker.
- Will work in compliance with all hygiene, health and safety regulations
- Will correctly use and upkeep the equipment and materials supplied.
- Will implement all the information shared during training.

Notes:

- Further details will be provided during the job interview.