Student Success Coordinator

3 settimane fa

Milano, Italia Fondazione IES Abroad Italy A tempo pieno

IES Abroad is a study abroad provider based in Chicago.

We educate students to become global leaders through premier study abroad and internship programs, which offer students worldwide experiential learning opportunities that set the highest standards of academic quality.

Everything we do is about the IES Abroad student. We're a trusted study abroad organization committed to providing the best cultural and academic experience possible. If you're interested in international education jobs at a mission-driven, not-for-profit organization then you've come to the right place.

We are looking for a talented **Student Success Coordinator for our Center in Milan.**

The Student Success Coordinator will serve as the primary on-site advocate for supporting students. The SSC will serve as a resource to help triage any student issues and concerns. In addition, the SSC is responsible for assisting the Director in ensuring prompt resolution of issues by appropriate Center personnel. The SSC will routinely document, monitor, and escalate student issues.

We are looking for a brilliant graduate, English mother tongue or bilingual Italian and English. We would greatly appreciate someone who studied abroad and with good knowledge of the US culture.

**Required Qualifications**:

- minimum of Bachelor’s degree in liberal arts, social sciences, education, social work, or related field.
- Strong familiarity with US Collegiate academic and social cultures
- Experience living and/or studying abroad required
- Near-native command of the English language
- Proficient in Italian
- Legal ability to work in country,
- Experience within the U.S. university system and/or working with U.S. university students
- Meaningful understanding of students from a variety of personal, social, economic, and academic backgrounds, especially those from historically underrepresented and marginalized identities
- Strong interpersonal and communications skills
- Demonstrated ability to collaborate, motivate, and form strong professional relationships

**Job Types**: Full-time, Temporary
Contract length: 12 months

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