Accounts Receivable Clerk

2 settimane fa

Venezia, Italia Hyatt Centric Murano Venice A tempo pieno

Summary

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
- To ensure that all daily charges and credits to City Ledger are recorded and processed in a timely fashion in accordance with policies & procedures and local regulations.
- Ensures the accuracy of all charges and credits posted to all the accounts.
- Ensures that the posting of invoices and settlements is up-to-date and that payments are correctly aged.
- Reconciles accounts receivable trial balances and General Ledger and insure accurate aging
- Prepare Monthly Credit Card, Bank and Cash reconciliations.
- Assist the Financial Manager in all stages within the Accounts Receivable function leading to the preparation of all monthly financial reports and analysis. The job target is to minimize outstanding payments.
- Reviews and completes all credit verifications for direct bill accounts.
- Handle customer inquiries regarding billing and completes all requests for receipt copies.
- Research chargebacks, billing disputes, partial payments, etc.
- Responsible for clerical functions related to the position.
- Responsible for check control procedures and guest check audits.
- Adheres to all Company policies and procedures.
- Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

**Qualifications**:
**At least 1 year of related accounting experience with hotel experience is preferred.**
- Knowledge of accounting operations to include all aspects such as accounts payable, general cashiering, etc.
- Basic mathematical skills.
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
- Ability to access and accurately input information using a moderately complex computer.
- Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Considerable knowledge of Microsoft Windows, MS Word, and MS Excel.
- Ability to communicate effectively, both orally and in writing.
- Ability to work independently and as part of a team.
- Ability to maintain moderately complex records and ensure their confidentiality.
- Ability to work under pressure and to meet deadlines.

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