Account Manager

*Division:
*Customer Channels Group*Location:
remote in *Northern/Eastern Italy*Position Summary*:
The Account Manager, Pharma Segment is responsible for the sales of research products and services within a defined segment/territory, serving customers engaged in research and development within the Pharma segment. The Account Manager maintains effective customer relations, develops opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts.*Your responsibilities:
**Work to drive Pharma specific product sales, to support supplier partnerships and actively promote core products and value added services.* Develop and maintain a rounded understanding of the sales positioning of Thermo Fisher Scientific and its products specific to your market segment. Using this knowledge, effectively leverage the strengths and breadth of the organization by building and maintaining an effective network of connections within the Thermo Fisher Scientific organization.
- Effectively communicate the segment-adapted Thermo Fisher value proposition to key stakeholders.* Work with Customer Procurement and Key Account Manager to develop a system to drive compliance and actively manage customer projects.* Achieve or exceed sales and margin targets for your designated territory.* Develop and execute a strategic and tactical sales plan for your specified territory to ensure revenue and gross margin objectives are met by using company defined financial models.* Maintain effective customer relationships and assure continued market penetration and profitability by making in depth calls to end user and purchasing contacts.* Inform customers of supply and price trends and assist in inventory control.* Manage pricing within territory to optimize profitability* Use communication and influencing skills to effectively utilize internal resources and maximize selling time.* Work to drive product sales to support supplier partnerships and actively promote core products and value added services.* Work closely with fellow sales team members within the customer.* Execute account strategies for Program Accounts as communicatedby (Global) Key Account Managers and for Non-Program accounts as determined by you and your Regional Segment Manager.* Identify and satisfy customer requirements and meet the needs of valued business opportunities.* Provide feedback using verbal and written reporting tools to the business on customers, competitor activity, promotions etc, to agreed timescales and in agreed format as directed by your Regional Segment Manager.* Establish relationships with key suppliers and negotiate improved terms as and when possible to increase profitability to the company.* Review, maintain and manage compliance to key performance indicators. To include, but not limited to, sales performance, call planning, call rate and opportunity management and follow up.* Comply with deadlines on required elements of personal administration including, but not limited to maintenance of a sales force automation solution and expenses. *Minimum Requirements/Qualifications:
**Demonstrable sales experience, preferably in the research laboratory industry particularly where there is a sound understanding of the current marketplace for laboratory equipment, consumables and/or chemicals.* Bachelors degree, preferably in the sciences or equivalent work experience.* Strong interpersonal, oral and written communication, and presentation skills* Computer proficiency in MS Office and SalesForce* Must possess the organizational skills to multi-task and meet deadlines as needed* Strong industry, pharmaceutical and science background preferred* Full drivers license and must be able and willing to travel to to 80% of time to customer locations and attend regional as well as national meetings* Native Italian, Fluency in English* Good organizational/team work, time management, communication, presentation, strategic selling and negotiating skills.* Confident personality, able to effectively engage with customers across a range of settings including one-to-one meetings, exhibitions and formal presentations, across all sectors in which we operate.* This Role operates within a Matrix environment requiring the post holder to work effectively with multiple stakeholders, to manage both competing requirements and concurrent project activity.