Saint Laurent Client Development Manager
2 mesi fa
Summary
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
**Job Description**:
MISSION
To drive and implement Client Engagement activities in the region, supporting a customer centric culture within the retail network. This role will support the Retail team in designing and executing Client Engagement initiatives by establishing close cooperation with regional EMEA Client team, Merchandising, Communication and Store Operation. To understand local business needs, client behaviours in local culture to craft local actions within guidelines to deliver results in clienteling actions.
KEY RESPONSIBILITIES
- Support the EMEA Client and local Retail teams in analysing customer behaviours and market dynamics, translating the findings into actionable recommendations and identifying key opportunities to optimise business performance and customer retention and recruitment across the region
- Initiate and execute CRM strategies and actions for different client segments, age groups, gender, etc. in the different markets
- Coordinate with EMEA regional team and markets for database selection and calendar planning for pro-active outreach
- Support clienteling actions and events through financial projection, target selection, pre-event customer analysis and post-event evaluation
- Collaborate with EMEA client team and different internal and external parties in planning and organising clients’ activations and experiences to engage clients.
- Develop and implement plans in specifically arranging for personalized gifts and experiences for clients according to guidelines
- Develop Elite business, collaborating with EMEA VIC Manager closely to retain, recruit and upgrade lower tier to Elite
- Provide in-store training and coaching for Clienteling skills, actions, etc.
- Explore partnership opportunity with third parties for recruitment of clients’ activations
- Proactively interact with top Elite clients, build relationships and support retail team to build customer loyalty
- Market intelligence reporting on competing brands’ clienteling actions
PROFILE
- Excellent in both spoken and written English and local language(s) depending on zone
- Excellent organisation and time management skills
- Pro-active attitude
- Personable with excellent communication and interpersonal skills
- Ability to work well independently
- Extremely articulate and precise in communication
- Strong analytical and problem-solving skills
- Proficient Excel skills
- Prior retail experience preferably in management position will be a plus
Job Type
Regular
Start Date
2023-01-01
Schedule
Full time
Organization
SL Luxury Retail S.r.l.
-
Saint Laurent Department Manager
2 settimane fa
Milano, Italia Kering Sa A tempo pienoSAINT LAURENT Department Manager page is loaded SAINT LAURENT Department Manager Apply locations MILANO time type Full time posted on Posted 30+ Days Ago job requisition id R129018 Summary Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous...
-
Saint Laurent Department Manager
2 giorni fa
Milano, Italia Kering Sa A tempo pienoSAINT LAURENT Department Manager page is loaded SAINT LAURENT Department Manager Apply locations MILANO time type Full time posted on Posted 30+ Days Ago job requisition id R129018 Summary Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous...
-
Saint Laurent Client Advisor
2 settimane fa
Milano, Italia Kering Sa A tempo pienoSAINT LAURENT Client Advisor page is loaded SAINT LAURENT Client Advisor Apply locations MILANO time type Full time posted on Posted 30+ Days Ago job requisition id R115653 Summary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche',...
-
Saint Laurent Client Advisor
2 giorni fa
Milano, Italia Kering Sa A tempo pienoSAINT LAURENT Client Advisor page is loaded SAINT LAURENT Client Advisor Apply locations MILANO time type Full time posted on Posted 30+ Days Ago job requisition id R115653 Summary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche',...
-
Saint Laurent Client Advisor
1 mese fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In...
-
Saint Laurent Sales Associate
7 giorni fa
Milano, Italia Kering Sa A tempo pienoSAINT LAURENT Sales Associate page is loaded SAINT LAURENT Sales Associate Apply locations MILANO time type Full time posted on Posted 30+ Days Ago job requisition id R102399 Summary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive...
-
Saint Laurent Sales Associate
2 giorni fa
Milano, Italia Kering Sa A tempo pienoSAINT LAURENT Sales Associate page is loaded SAINT LAURENT Sales Associate Apply locations MILANO time type Full time posted on Posted 30+ Days Ago job requisition id R102399 Summary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive...
-
Saint Laurent Client Advisor
1 mese fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999,...
-
Saint Laurent Client Advisor
1 mese fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999,...
-
Saint Laurent Client Advisor
2 mesi fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999,...
-
Saint Laurent Client Advisor
1 mese fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999,...
-
Saint Laurent Client Advisor
1 mese fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In...
-
Saint Laurent Client Advisor
4 settimane fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In...
-
Saint Laurent Client Advisor
4 settimane fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In...
-
Saint Laurent Client Advisor
1 mese fa
Milano, Italia Kering A tempo pienoABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury...
-
Saint Laurent Retail Operations Intern
20 ore fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In...
-
Saint Laurent Operations Manager Southern Europe
2 settimane fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999,...
-
Saint Laurent Senior Client Advisor
1 settimana fa
Milano, Italia Kering A tempo pienoABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the luxury...
-
Saint Laurent Senior Client Advisor
2 giorni fa
Milano, Italia Kering A tempo pienoABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the luxury...
-
Saint Laurent Sales Associate
1 mese fa
Milano, Italia Groupe Kering A tempo pienoSummary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In...