Merchant Operations Intern

5 mesi fa

Milano, Italia Scalapay A tempo pieno

Thanks to our innovative BuyNow PayLater payment solution, **Scalapay** is transforming the way more than **5 million** **customers** buy online and in-store, empowering **8,000+ merchants **(online and in-store) to give their customers magical shopping experiences.

Being only 3 years old didn’t stop us from becoming a unicorn We have raised over $700mln and we did this thanks to a team built around our 4 core values**:#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.**

This is where your magic happens. If you love it, Scalapay it

**The Role**

As Scalapay grows, Valentina Sapigni, our Merchant Operations Manager, is looking for an Merchant Operations intern to join their team for the next 6 months (fixed-term). This role is based in Milan where we’ll expect to see you at least three days per week, but as per our smartworking policy, we also allow you to work two remote days per week. We like to think that we're pretty good at offering a job where you can thrive and that fits nicely into a fulfilled life.

**Key Responsibilities**
- Make sure that merchants understand and are helped on the due diligence process
- Having regular calls with the merchants in order to make them understand the process of onboarding
- Make sure merchants are onboarded and provide documentation in a timely manner
- Decrease the onboarding time by managing and convincing merchants to fill the due diligence form and/or the contract rapidly and properly

**Expected Key Results**
- Improve the relationship with the merchants
- Decrease the Time to live of the merchants
- Increase the global satisfaction of the merchants
- Organizing successful calls with them

**Skills and Qualifications Required**
- You have an economic degree or equivalent;
- You are not afraid to call and persuade merchants on the phone
- You are fluent in Italian and English
- You're data-driven and organised, you like things to run like a machine
- You have excellent communication skills (verbal and written): you are able to break down complex topics into simple solutions and ideas
- You’re a self-starter, autonomous & proactive: we’re looking for someone who will go and get things done, not wait for instructions
- It's an asset it you’ve previously worked in a startup/scaleup environment
- A third language (French, Spanish, Portuguese, etc.) is a real plus

**Hiring process**
- A quick chat with one of our Talent Acquisition team members
- A first interview with the Hiring Manager to deep dive into your experiences and better understand your motivation
- A short case study to test your hard skills, that will be debriefed with a panel of future internal stakeholders
- A final chat with our Director of Operations and Integration where he will share and assess the Scalapay Values

Want to learn more? Don't hesitate to explore our Careers website, our LinkedIn, Meritocracy and Glassdoor pages.

**_ Pro tip:_** send your CV in English
- We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation._

  • Merchant Operations Manager

    5 mesi fa

    Milano, Italia Satispay A tempo pieno

    **Simplify payments to improve everyone’s life** More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe! We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and...

  • Marketing Operations Specialist

    4 settimane fa

    Milano, Lombardia, Italia WorldFirst A tempo pieno

    Job Title: Marketing & Operations ExecutiveJob Summary:We are seeking a highly skilled Marketing & Operations Executive to join our team at WorldFirst. As a key member of our team, you will be responsible for driving the growth of our Italian Key Account merchants, developing and executing marketing campaigns, and optimizing payment success rates.Key...

  • Head of Merchant Success

    5 mesi fa

    Milano, Italia Satispay A tempo pieno

    **Did you know that there is a new way to place orders in restaurants in Italy?** Our name is ONYON, we are a company of the Satispay group and we have created an app that allows people to order and pay from the table directly with their smartphone and with complete autonomy. In this way, we reduce traditional waiting times and significantly improve the...

  • Marketing Operations Specialist

    3 settimane fa

    Milano, Lombardia, Italia WorldFirst A tempo pieno

    Job SummaryWe are seeking a highly skilled Marketing Operations Specialist to join our team at Alipay. The successful candidate will be responsible for driving Italian Key Account merchant growth operations, including sales and marketing planning, customer experience improvement, and payment success rate optimization.Key ResponsibilitiesDevelop and execute...

  • Merchant Risk Manager

    1 mese fa

    Milano, Italia Qomodo A tempo pieno

    Qomodo e' una fintech, composta da un team proveniente dalle principali ventures italiane e straniere VC-backed come Rocket Internet, Delivery Hero, Sum Up, Amazon, Dash e Credimi.Siamo alla ricerca di candidati ambiziosi che desiderino consolidare un esperienza nel Risk Management in modalità ibrida remoto-ufficio (San Sepolcro), offrendo la possibilità...

  • Operations Intern

    5 mesi fa

    Milano, Italia Qomodo A tempo pieno

    Qomodo e' una fintech, composta da un team proveniente dalle principali ventures italiane e straniere VC-backed come Rocket Internet, Delivery Hero, Sum Up, Amazon, Dash e Credimi. I founders hanno chiuso da poco uno dei pre-seed più grandi d'Italia, con una raccolta di capitali di diversi milioni provenienti sia da Venture Capital europei ed italiani che...

  • Merchant Risk Manager

    1 mese fa

    Milano, Italia Qomodo A tempo pieno

    Qomodo e' una fintech, composta da un team proveniente dalle principali ventures italiane e straniere VC-backed come Rocket Internet, Delivery Hero, Sum Up, Amazon, Dash e Credimi.Siamo alla ricerca di candidati ambiziosi che desiderino consolidare un esperienza nel Risk Management in modalità ibrida remoto-ufficio (San Sepolcro), offrendo la possibilità...

  • Marketing Operations Specialist

    3 settimane fa

    Milano, Lombardia, Italia WorldFirst A tempo pieno

    Job DescriptionAs a Marketing Operations Specialist at WorldFirst, you will be responsible for driving the growth of Italian Key Account merchants on Alipay+. Your key objectives will include developing and executing marketing campaigns to increase merchant sales and improve customer experience.Key Responsibilities:Develop and execute marketing campaigns to...

  • Merchant Risk Analyst Senior

    5 mesi fa

    Milano, Italia Qomodo A tempo pieno

    Qomodo e' una fintech, composta da un team proveniente dalle principali ventures italiane e straniere VC-backed come Rocket Internet, Delivery Hero, Sum Up, Amazon, Dash e Credimi.Siamo alla ricerca di candidati ambiziosi che desiderino consolidare un esperienza nel Risk Management in modalità ibrida remoto-ufficio (San Sepolcro), offrendo la possibilità...

  • IT Operations Specialist

    5 mesi fa

    Milano, Italia Telepass A tempo pieno

    Company: K-MASTER- Location: Milano, IT**IT Operations Specialist**: Per la nostra società **Telepass Innova**, per la struttura di **Tolling & Smart Devices**, siamo alla ricerca di una risorsa da inserire all’interno del **team Technical Monitoring & Operations **che ha come principali responsabilità il monitoraggio tecnico del servizio Parcheggi e il...

  • Marketing & Operations Executive

    4 mesi fa

    Milano, Italia Worldfirst A tempo pieno

    Description Position at Alipay What you'll do:Accountable for Italian Key Account merchant growth operations, including merchant sales and marketing planning, customer experience improvement and payment success rate optimization.Develop marketing campaigns with both external merchants and internal marketing team in HQ to come up with the offer to Alipay+...

  • Operations Intern

    5 mesi fa

    Milano, Italia Snowit A tempo pieno

    Aperta Sali a bordo del team Operations come Operations Intern e partecipa anche tu alla rivoluzione dello sport e del turismo invernale. **Chi siamo**: **Chi cerchiamo**: Cerchiamo un Operation Intern che lavorerà a diretto riporto del Marketplace Operations Manager supportando le operations dei marketplace di Snowit. Infatti, lo stagista seguirà...

  • Marketing Operations Specialist

    3 settimane fa

    Milano, Lombardia, Italia WorldFirst A tempo pieno

    Job DescriptionAt WorldFirst, we are seeking a highly skilled Marketing Operations Specialist to join our team. The successful candidate will be responsible for driving the growth of Italian Key Account merchants on Alipay+, through strategic marketing planning, customer experience improvement, and payment success rate optimization.Key...

  • Operations Team Lead

    2 settimane fa

    Milano, Lombardia, Italia Scalapay A tempo pieno

    About the RoleThe Team Lead Operations will play a pivotal role in Scaling Scalapay\'s operational success by empowering teams with the necessary tools and resources to deliver exceptional customer experiences and drive merchant growth.Key ResponsibilitiesTeam Management: Lead a high-performance team, fostering a collaborative culture, and guiding them in...

  • Junior Merchant Success Coordinator

    5 mesi fa

    Milano, Italia Scalapay A tempo pieno

    Thanks to our innovative BuyNow PayLater payment solution, **Scalapay** is transforming the way more than **5 million** **customers** buy online and in-store, empowering **8,000+ merchants **(online and in-store) to give their customers magical shopping experiences. Being only 3 years old didn’t stop us from becoming a unicorn We have raised over $700mln...

  • Operations Analyst Intern

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    Operations Analyst Intern - Milan - MotorkWho are we?MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector.At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and...

  • Operations Analyst Intern

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    Operations Analyst Intern - Milan - MotorkWho are we? MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast...

  • Operations Analyst Intern

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    Operations Analyst Intern - Milan - Motork Who are we?MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast...

  • Operations Analyst Intern

    2 settimane fa

    Milano, Italia Motork A tempo pieno

    Operations Analyst Intern - Milan - Motork Who are we?MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector.At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast...

  • Operations Analyst Intern

    4 settimane fa

    Milano, Lombardia, Italia Doctolib A tempo pieno

    Operations Analyst InternWe are seeking a highly motivated and analytical individual to join our Medical Centers Operations Team as an Operations Analyst Intern. In this role, you will be responsible for providing technical support to Medical Center staff and contributing to the development of new processes to improve team efficiency and performance.Key...