Product Specialist

4 mesi fa

Firenze, Italia Lilly A tempo pieno

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

**Broad function**:
Create a positive customer experience by identifying key needs and offering valuable solutions to achieve business objectives.

The role of SR is constantly evolving, with a marked focus on fully understanding the business to which it belongs and on planning one's area of responsibility; an integrated approach is required, which leverages on multi-channel solutions and interactions, with a good mix between personal interaction and virtual touchpoints with customers.

**Responsibilities**:

- _ Understanding_ of the relevant healthcare ecosystem, HCPs, payors, patients flow, pathologies and therapeutic options, Lilly resources available to the SR, Lilly procedures and policies.
- _ Planning_ through a complete and effective analysis of the reference area and customers, using available data and approved resources to efficiently prioritize activities. Planning must be effective, measurable, and integrated with the activities of other Lilly colleagues in the same territory.
- _ Execution of the tactics_ through collaboration with other team members to create a positive experience and value for the customer, using resources and a omni-channel approach and achieving appropriate KPIs.

**Requirements**:

- Scientific Degree (D.Lgs. 219/2006)
- English proficiency (at least B2) both written and spoken
- Previous experience as ISF / Product Specialist is a nice to have
- Preferred if resident in Sicilia

**Additional Information**:

- Assigned territory: Sicilia, Calabria.

**Minimal requirements**:

- Strong learning agility
- Strong motivation
- Resilience
- Sense of responsibility
- Emotional intelligence
- Ability to manage uncertainty
- Communication skills
- Strong analytical and logical skills
- Customer orientation
- Strong ability to work in team
- Advanced computer knowledge

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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