Junior Kitroom Specialist-2

**Your key responsibilities**:

- Activities regarding instrumentation and implants kit assembly
- Following the process about return of material from customers
- Return & inspection products
- Kits Replenishment
- Cannibalization and decommission kits
- Daily planning activities with the line guide “firs In/First out” and satisfy the kit booking planning
- Collaboration with customers service/Field force about discrepancies between Return & inspection
- item and customer purchase order
- Collaboration with warehouse department regarding activities on Kitroom scope
- Optimization of laboraties’s space for continue improvement of the workflows
- Promote and disseminate Culture Compliance Company (compliance and ethical behavior)
- Satisfy ad disseminate Quality Culture and respect of procedures of the Company giving particular attention to Dl.lgs 81/2008

**Education**
- Essential:_
- Requires a high school diploma.
- Technical education as industry or any equivalent desirable.
- Advanced or fluent communication capabilities in English are essential (verbal and writing).

**Experience**
- Essential:_
- Engineering/production environment experience, where accuracy and attention to details are essential
- Knowledge of customer service principles and practices.
- Computer / Microsoft Office / ERP Skills
- Proven Customer support experiences
- Familiar with CRM systems and other external platforms, if any
- Desirable:_
- Similar experience in medical devices industry
- Experience with Business Process Analysis
- Experience with reverse logistics and consignment type business (such as Medical Device, Healthcare Markets)

**Competencies & Behaviors**
- Focus on Customer Service (attention to detail and accuracy, customer service orientation, stress tolerance, problem solving)
- Customer oriented and ability to adapt/respond to different types of characters
- Past positions should involve working with people
- Ability to work under pressure and stress resistant
- Positive, optimistic mindset, loyal
- Can-do attitude
- Personal responsibility
- Process oriented
- Has a proactive and independent personality, ability to manage their own workload and prioritize appropriately. Problem solving
- Builds and maintain relationships and improve effectiveness
- Strong internal drive and motivation to make a difference and add value to an organization
- Interpersonal skills
- Adaptability
- Desire to learn

**About Stryker**:
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.