Junior Automotive Rental Advisor

4 mesi fa

Roma, Italia MSX INTERNATIONAL A tempo pieno

As an Automotive Rental Advisor, you will be involved in a B2B activity where, in accordance with customer’s directives and tools, you will arrange replacement vehicle services for short term purposes. You will ensure a high level of service to the drivers who have signed a rental agreement with our Customer by identify the feasibility of providing replacements for each request and prioritize customer’s satisfaction.

**What will you be doing on a daily basis**
- Manage client requests for replacement and pre-assigned vehicles;
- Process and resolute cases reported by other departments on specific needs and disservices;
- Ensure the correct execution for provision of replacement vehicles through given directives;
- Communicate directly with the project coordinator on the ongoing activities.
- Relate with strategic partners such as rent a car suppliers and our customer network

**Who are you?**
- Bachelor in Economics or similar;
- 1 year of experience in the Automotive sector in other roles is a plus;
- High level of computer literacy;
- Good communication skills;
- Adaptability and Flexibility;
- Good planning and organizing skills;
- Ability to work in team;
- Problem solving skills;
- Ability to take Initiative;
- Languages: Italian and preferably English.

**Working pattern**
- Rome
- Hybrid

**Why do you choose for MSX?**

We offer professional growth first. The compensation package will be discussed during the interview and related to the actual experience and skills gained.

**About MSXI**

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. With over 6,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:

- Warranty & Technical
- Parts & Service
- Retail Performance Management
- Customer Engagement
- Fleet & Mobility

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.

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