Global Accounts Manager

3 giorni fa

Friuli Venezia Giulia, Italia Confidenziale A tempo pieno

Experience more from a career in sales than you ever thought possible.

Being part of the Electrolux Professional team means one day is never the same as the. What drives us every day is our mission to make our customers work-life easier, more profitable and truly sustainable. Becoming the OnE trusted partner, managing their complete operations. Understanding their daily journey and making a winning one - whether they run a Albergo, restaurant, laundry or café.

Acting in a truly sustainable way means going beyond just products; connecting users with intelligence, humans with technology and innovative thinkers with relevant business models. And providing the most inclusive service offering with expertise, state-of-the-art interfaces and the best people network.

Together with you, we will grow and create sustainable experiences for people and the world around us, in food, beverage and laundry. Electrolux Professional we are The OnE.

A REGULAR DAY AT WORK / MAIN RESPONSIBILITIES

The team of Global Accounts in Business Development is in charge of taking care of the business development and sales management of multi-unit restaurant operators. This cluster of customers is usually declined into five sub-categories:
the International Albergo chains, the Commercial restaurants (Full Service Restaurants), the Travel segment (that specializes in running operations at venues like airports, highways and train stations and comprehensive of the Marine sub-segment), the Retail segment (included C-stores) and the Catering segment (that spans from institutions to business and healthcare). The Global Accounts team takes care of the current customers, attracts new ones and accompanies their eventual international development. The Global Accounts Manager for Travel focuses on customers with a widespread network of outlets, often competing with each other to be assigned the contract to run different formats at a specific venue (e.g. leading chained brands at airports or malls); takes care of the relationship at corporate level and coordinates with the Country Key Accounts Managers to better serve them, attracts new international customers, leads the business from the international agreement to the local execution and accompanies a national customer through the international deployment.

The position demands for:
Strong customer-orientation:
the travel customers have high demands, a complex organization and several layers of structure to coordinate;
Entrepreneurship:
the complexity of the customers organization, the dimension of the business call for the capability of finding the way to the relevant persons and roles ;
Will to integrate different functions and departments, such as Sales, Logistics, Production, Quality, Marketing, Sales colleagues and, above all, Service into a unique great team to gain the customers trust;
Ability to establish durable relationships:
the customers are challenged every day by the wide articulation of the business; negotiation skills of the highest caliber are required with the personal commitment to create a long-term partnership.

Drive for results.

Keyresponsibilities and accountabilities:
To manage the strategic accounts that require a corporate support (e.g. tailoring of pricing across different geographies, pre-sales support, international expansion); a strategic account is a customer that for impact and state of the relationship is considered crucial for the companys long-term development;
To attract potential new strategic customers, in coordination with the Country Key Account Managers, but also on ones own initiative from corporate level when most suitable;
To take the leadership in coordinating the sales expansion from one country of origin to others, driving pre-sales support, local sales colleagues, service team and anyone and everything that is required for success;
To take the leadership in the roll-out of strategic product initiatives from the headquarters to the customers outlets of the in-scope countries.

YOU

Can build a long term vision putting together market trends, customer insight and competitive scenarios.

Understands the principles of marketing and cost-effectiveness, including market sector targeting, product-service offer development, features-benefits-solutions selling.

Able to understand profit and loss calculations.

Skills in communication and positive and open attitude are important traits of the researched profile. A genuine passion for products is also mandatory. Product and market knowledge a relevant advantage.

The position requires intense interaction with several departments and functions and with the Country Chains manager; therefore people-management skills, experience and natural ability are necessary.

Self-driven, results-oriented with a positive outlook and a clear focus on Customers satisfaction.

Comfortable in dealing with people with different backgrounds and responsibilities.

Reliable, tolerant and determined.

Apt negotiator and open to change.

Keen for new experiences, responsibility and accountability.

Able to get on with others and be a team-player.

EDUCATION & EXPERIENCE

University degree is preferred

Solid experience in sales in a BtoB environment

Fluent English is mandatory

Availability to travel is required

All positions are open to disadvantaged categories as per L.68/99

Electrolux Professional has existed as a stand-alone company since March 23rd, when was spun off from the Electrolux group and separately listed at Nasdaq Stockholm.

Electrolux Professional is one of the leading global providers of food service, beverage and laundry for professional users. Our innovative products and worldwide service network make our customers work-life easier, more profitable and truly sustainable every day. Our solutions and products are manufactured in 12 plants in seven countries and sold in over 110 countries. In, Electrolux Professional had global sales of SEK 7,3bn and approximately 3,500 employees. Electrolux Professionals B-shares are listed at Nasdaq Stockholm. For more information, visit ()

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