Cluster Business Officer

3 settimane fa

Milano, Italia British Council A tempo pieno

Cluster Business Officer

**Date**:12-May-2023

**Location**: Milan, European Union, IT

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Cluster Business Officer - PB6 (G)**
***

**Based in Milan (Italy) - Please note that for this position, no relocation is provided**

**Permanent contract**

**Full time 35 hours per week**

Entering gross monthly salary from € 2,530.00 to 3,507.00 depending on previous experience in similar roles. 14 salaries per year.

**Purpose of the role**

The role exists to deliver against the cluster P&L, the role defines and delivers against a plan to achieve business targets. It works closely with external stakeholders to ensure the smooth running and development of offsite business and with operations and country lead to ensure costs are controlled and opportunities are explored; The role monitors and evaluates performance on a monthly/quarterly/annual basis, identifying strategies to address underperformance.

**Main Accountabilities**

**Commercial and/or financial management**
- Provide input into the design and control of commercial-related activities such as commercial planning, projecting levels of demand, identify opportunities to maximize revenue from resources, aligning need to class hours, drawing together data and turning into actionable plan e.g. resourcing and Sales pipeline reporting to meet (daily/weekly/monthly) targets, schedules and deadlines.
- Liaises closely with local and cluster colleagues to clarify and agree local targets in terms of revenue/margin/volume/impact/time/cost.
- Delivers the geographical growth strategy including expansion and consolidation of centre & branch network, develops business cases for investment and monitors profitability of off-site locations in line with Global Market Development standards and approaches.

**Analysis and reporting**
- Uses management information, analysis and personal operating experience to identify and make recommendations on improvements to country and cluster-wide ways of working, processes, procedures and/or resources that will enhance efficiency, revenue growth and continuous improvement in the quality of service/product delivery.
- Partners with the relevant cluster and country functional leads to conduct country/cluster income forecasts and optimise the B2C sales pipeline.
- Works with Corporate solutions to maintain visibility on B2B/Sales forecast, pipeline and integrate contract delivery into cluster/country commercial forecasts.
- Leads the negotiation/structuring of local deals to achieve required operational goals, drawing appropriately on the input and expertise of other colleagues/external advisors as required.
- Works closely with Marketing for business development activities; identifying new markets, locations and value propositions for all product portfolios

**Market & customer intelligence**
- Contributes market, customer and business performance insights to inform marketing strategy and plans for the cluster, country or market segment/lifestage.
- Develops and maintains relationships with key geographically dispersed stakeholders to build a clear understanding of their needs/experiences, to inform medium-term innovation in the quality of service/programme/product delivery.

**Relationship and Stakeholder management**
- Formal account manager responsible for relationship with customers/institutions/sponsors, as required by regional/SBU business development and partnership plans.
- Manages a range of relationships with internal and external stakeholders (e.g government, sponsors, customers, partners) to achieve positive outcomes.
- Liaises with Teaching Operations Coordinator to train and support Young Learner Assistants in all operating locations.
- Responsible for relationship with Young Learner Assistants, carrying out mandatory training and maintaining quality delivery in offsite locations

**Risk and compliance**
- Uses standard corporate protocols, combined with previous experience and detailed knowledge of the local social/political/security context, to assess a range of risks in to business delivery. Ensures appropriate contingency plans are in place and implemented promptly to manage delivery safely and effectively in challenging or high-risk circumstances.
- May be responsible for legal representation, supporting tax and status changes, overseeing audits, provides formal representation of th

  • Retail Cluster Manager

    4 settimane fa

    Milano, Italia Venchi A tempo pieno

    We're looking for a Cluster Manager to join our Retail Team, based in Milan.Our Retail channel is very dynamic and growing quickly, and is central for the development of our company, with direct stores in EMEA Region in Italy, UK, France & Germany.It's a great opportunity for an ambitious talent who wants to make a difference in the Retail world.Key...

  • Logistics Cluster Coordinator

    1 mese fa

    Milano, Italia Milano Cortina 2026 A tempo pieno

    Take the chance to work for the Organization in charge of **delivering one of the biggest and most prestigious events in sport field!** Feel the Olympic and Paralympic energy joining us at Fondazione Milano Cortina 2026, leaving a mark in the sport history! **BREAK THE ICE!** **Fondazione Milano Cortina 2026** is the Organizing Committee for the Olympic...

  • Cluster Sales Manager

    1 mese fa

    Milano, Italia Nuvole Garden Hotel A tempo pieno

    Sei un professionista esperto nel campo commerciale e delle vendite, con una comprovata esperienza sui mercati internazionali? Hai la capacità di gestire in modo efficace e strategico le attività di vendita per più hotel contemporaneamente? Se sì, potresti essere la persona che stiamo cercando per il ruolo di Cluster Sales Manager. Posizione: Cluster...

  • Chief Data Officer

    2 settimane fa

    Milano, Italia Culture Digitali Srl A tempo pieno

    Chief Data Officer - Milano, Italia - Oliver James Associates Descrizione Per nostro cliente operante nel settore Retail che ha l'obiettivo di diventare una Digital Retail Company entro il 2026, un'azienda cioè, che pone i dati, la tecnologia e l'e-commerce al centro del modello di creazione del valore e di tutti i processi operativi di business, stiamo...

  • Chief Data Officer

    3 settimane fa

    Milano, Italia Culture Digitali Srl A tempo pieno

    Chief Data Officer - Milano, Italia - Oliver James Associates DescrizionePer nostro cliente operante nel settore Retail che ha l'obiettivo di diventare una Digital Retail Company entro il 2026, un'azienda cioè, che pone i dati, la tecnologia e l'e-commerce al centro del modello di creazione del valore e di tutti i processi operativi di business, stiamo...

  • Chief Data Officer

    3 settimane fa

    Milano, Italia Culture Digitali Srl A tempo pieno

    Chief Data Officer - Milano, Italia - Oliver James Associates Descrizione Per nostro cliente operante nel settore Retail che ha l'obiettivo di diventare una Digital Retail Company entro il 2026, un'azienda cioè, che pone i dati, la tecnologia e l'e-commerce al centro del modello di creazione del valore e di tutti i processi operativi di business, stiamo...

  • Retail Cluster Manager

    4 settimane fa

    Milano, Italia Venchi A tempo pieno

    We're looking for aCluster Managerto join our Retail Team, based inMilan.Our Retail channel is very dynamic and growing quickly, and is central for the development of our company, with direct stores in EMEA Region in Italy, UK, France & Germany.It's a great opportunity for an ambitious talent who wants to make a difference in the Retail world.Key...

  • High Value Giving Officer

    1 mese fa

    Milano, Italia Vidas A tempo pieno

    Siamo alla ricerca di un/a **HIGH VALUE GIVING OFFICER**.** L’Associazione conta sul sostegno di numerosi grandi donatori - individui, aziende e fondazioni - e attiva una campagna lasciti annuale. Dal 2021 è stata avviata la costruzione di un donor journey specifico, in armonia con gli altri cluster di donatori VIDAS, oltre alla pianificazione di...

  • Marketing Officer

    1 mese fa

    Milano, Italia CONSOLATO DELLA MALAYSIA A tempo pieno

    **VACANCY ANNOUNCEMENT** **MARKETING OFFICER** **JOB DESCRIPTIONS**: To prepare reports on the markets and industry trade information, to assist in getting information and updates on projects, to assist to link with business contacts, in arranging business meetings, answering trade enquiries, to gather trade information, to key in and update companies...

  • Chief Data Officer

    3 settimane fa

    Milano, Italia Culture Digitali Srl A tempo pieno

    Chief Data Officer - Milano, Italia - Oliver James Associates Descrizione Per nostro cliente operante nel settore Retail che ha l'obiettivo di diventare una Digital Retail Company entro il 2026, un'azienda cioè, che pone i dati, la tecnologia e l'e-commerce al centro del modello di creazione del valore e di tutti i processi operativi di business, stiamo...

  • Chief Data Officer

    3 settimane fa

    Milano, Italia Culture Digitali Srl A tempo pieno

    Chief Data Officer - Milano, Italia - Oliver James Associates DescrizionePer nostro cliente operante nel settore Retail che ha l'obiettivo di diventare una Digital Retail Company entro il 2026, un'azienda cioè, che pone i dati, la tecnologia e l'e-commerce al centro del modello di creazione del valore e di tutti i processi operativi di business, stiamo...

  • Chief Data Officer

    3 settimane fa

    Milano, Italia Culture Digitali Srl A tempo pieno

    Chief Data Officer - Milano, Italia - Oliver James AssociatesDescrizione Per nostro cliente operante nel settore Retail che ha l'obiettivo di diventare una Digital Retail Company entro il 2026, un'azienda cioè, che pone i dati, la tecnologia e l'e-commerce al centro del modello di creazione del valore e di tutti i processi operativi di business, stiamo...

  • Chief Operating Officer

    3 settimane fa

    Milano, Italia Culture Digitali Srl A tempo pieno

    Chief Operating Officer - Milano, Italia - W Executive Descrizione**Descrizione azienda**: Il nostro cliente, piattaforma di investimenti immobiliari online, è alla ricerca di un Chief Operating Officer (COO). **Posizione**: Il/la professionista, sarà inserito in un ruolo chiave e strategico all'interno della società con l'obiettivo principale di fornire...

  • Cluster Ee Lead Italy

    4 giorni fa

    Milano, Italia Gfk A tempo pieno

    Description The Cluster Employee Experience Leader will lead a team of Employee Experienceassociates in their respective area cluster, ensuring we deliver with excellenceand improve the overall employeeexperience.He/she will also have an eye to the future.He/she will lead business as usual (BAU) operations as well as look for ways to simplify, standardize...

  • Junior High Value Giving Officer

    1 mese fa

    Milano, Italia VIDAS A tempo pieno

    All’interno della Direzione Promozione e Sviluppo, e in particolare dell’Area High Value, siamo alla ricerca di un/una: **JUNIOR HIGH VALUE GIVING OFFICER** L’Associazione conta sul sostegno di numerosi grandi donatori - individui, aziende e fondazioni - e attiva una campagna lasciti annuale. Dal 2021 è stata avviata la costruzione di un donor...

  • Chief Operating Officer

    3 settimane fa

    Milano, Italia Culture Digitali Srl A tempo pieno

    Chief Operating Officer - Milano, Italia - W ExecutiveDescrizione **Descrizione azienda**:Il nostro cliente, piattaforma di investimenti immobiliari online, è alla ricerca di un Chief Operating Officer (COO).**Posizione**:Il/la professionista, sarà inserito in un ruolo chiave e strategico all'interno della società con l'obiettivo principale di fornire una...

  • Chief Operating Officer

    4 settimane fa

    Milano, Italia Culture Digitali Srl A tempo pieno

    Chief Operating Officer - Milano, Italia - W Executive Descrizione **Descrizione azienda**: Il nostro cliente, piattaforma di investimenti immobiliari online, è alla ricerca di un Chief Operating Officer (COO). **Posizione**: Il/la professionista, sarà inserito in un ruolo chiave e strategico all'interno della società con l'obiettivo...

  • Marketing Officer

    1 mese fa

    Milano, Italia CONSOLATO DELLA MALAYSIA A tempo pieno

    MARKETING OFFICER JOB DESCRIPTIONS: To prepare reports on the markets and industry trade information, to assist in getting information and updates on projects, to assist to link with business contacts, in arranging business meetings, answering trade enquiries, to gather trade information, to key in and update companies profiles in database, to prepare...

  • Business Controller

    1 mese fa

    Milano, Italia Aaron King International A tempo pieno

    Descrizione della societàLa nostra realtà cliente è una multinazionale attiva nell'ambito gdo e ad oggi è alla ricerca di un business controller da inserire all'interno del proprio team di controllo di gestione. Specifiche della posizione:La risorsa svolgendo il ruolo di controller si confronterà con i cluster managers della aree geografiche...

  • Corporate Services Officer

    1 mese fa

    Milano, Italia British Council A tempo pieno

    Corporate Services Officer **Date**:03-Feb-2023 **Location**: Milan, European Union, IT **Company**:British Council The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their...