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Junior Sommelier

3 mesi fa

Roma, Italia Rocco Forte Hotels A tempo pieno

Inspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service. The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect.
The vibrant restaurants and playful cocktail bars will make Hotel de la Ville the gathering place for the city’s bright and beauty, while visitors will find the location in the heart of Rome irresistible.

**The Position**

**JUNIOR SOMMELIER**

**Main purpose**:
The Junior Sommelier helps the restaurant team to ensure the best Guests’ experience is provided through a flawless service. Accountable for the effective management of the Sommellerie of the hotel. We expect personalised interaction with our Guests in order to deliver them the best culinary experience, whilst recommending and up-selling wines to pair with their meals.
Reports to: Maitre.

**Main duties & responsibilities**:

- Support in preparing the wine lists, purchase orders, inventory and requisitions;
- Assist the F&B Manager in monitoring stock levels and sales and suggest actions to improve sales;
- Cooperate with F&B Manager to develop special events about wine for our Guests;
- Providing an excellent and personalized Guest experience according to our service standards and procedures while leading and coordinating the team;
- Maintain a professional relationship with Guests and colleagues;
- Anticipate Guests needs and handle guest complaints;
- Keep the wine canteen clean and updated;
- Support in drafting monthly inventory of wine and all related beverage.
- Support the Restaurant team in order to deliver the service.

**Competencies required**:

- Collaboration: Be able and willing to work as a team within the department and with other departments. Demonstrate sensitivity to cultural differences and diversity, treating others with respect and inclusiveness regardless of position level or background.
- Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence. Ask questions to ensure understanding. Listen and respond empathically to others. Use and interpret non-verbal behaviours to enhance understanding.
- Personal development: be open to and accept constructive feedback and use it to improve. Take on new learning opportunities willingly. Ongoing dialogue with Head of Department on own performance objectives.
- Business orientation: Understand how personal objectives impacts department and hotel targets. Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- Technical Skills: Demonstrate technical competence and knowledge related to the role. Look for Guest’s feedback and use it to improve service. Be responsible for own actions and behaviours.

**We require**:

- Fluent in English and Italian;
- Passion and studies in sommelierie;
- Knowledge of Italian cuisine and Italian & International wines;
- Ambition to grow;
- Flexibility.

**We offer**:

- Fixed-term (6 months) labour contract according to C.C.N.L. Settore Turismo;
- Learning & development activities;
- Career opportunities within Rocco Forte Hotels.
- Food and lodging.

**Workplace**: Hotel De La Ville, Via Sistina, 69, 00187 Roma.

**Why join us at Rocco Forte Hotels?**

At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits such as discounted rates at any of our 5 star properties from just £25/ €36 per night, a 50% discount in all of our F&B outlets, discounts across some of our Rocco Forte Spas and many more.