Center Manager

2 mesi fa


Campania, Italia Confidenziale A tempo pieno

Principal Duties and Responsibilities (*Essential Duties) Manage day-to-day center operational procedures, ensuring a cost-effective, safe, welcoming, clean and well-maintained environment.* In coordination with local Advisory Council as applicable, provide active leadership in program design and direction as well as procurement and growth of financial and other in-kind resources necessary for center operations and programs/activities.* Actively manage full-cycle human capital activities including recruitment, supervision, training & development and recognition for staff and/or volunteer workforce.

Ensure delivery of excellent customer service.* Develop, improve and maintain working relationships with US Military and local business community leadership.

Conduct periodic reviews of service member and family needs and recommend/implement program/service changes as appropriate.* Oversee planning, delivery and quality of programs, services, equipment and events within budgeted limits.

Identify and implement improvements that achieve USO Standards of Excellence.* As directed by regional leadership, perform and monitor financial activities, including but not limited to creation and execution of operating budget, sales and/or other income, banking transactions.

Prepare, review and present reports, including but not limited to financial, operational and statistical reports.

Create and/or maintain records required for local procedures and activities.

Lead, manage and mentor Duty Manager and/or Programs Coordinator staff and volunteers.

Perform assigned duties in the absence of Area Director.* Other duties as assigned.

Job Specifications Bachelors Degree in Business Administration or related field.

Fluency in English.

Ability to speak, read and write in the language of the host country at the nativelevel preferred.

Demonstrated ability to lead high-performing teams.

Ability to achieve desired results while working collaboratively in a team environment.

Strong interpersonal and problem-solving skills.

Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.

Ability to handle confidential information with tact and poise.

Working knowledge of basic business and accounting functions including project management and budgeting.

Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.

Proficiency using computers and electronics equipment.

Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid drivers license.

Must be a strong advocate of the USOs mission.

Details This position is located in Naples, Italy.

Must be a US citizen and have logístical support.

USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements.

Employees may be required to be vaccinated or tested regularly per local requirements.

Resume and cover letter are required for full consideration.


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