Franchise Hotel

About us [aboutus]
Grape Hospitality owns and operates 111 hotels and 82 restaurants in 8 European countries.

With 2,000 employees, Grape Hospitality is a structure on a human scale.

Our Group aims to energize our establishments through attractive and innovative renovations that meet the current expectations of customers and to develop the catering business by creating new concepts and integrating quality commercial brands within our hotels to provide unique experiences to our customers.

At Grape Hospitality, success has many faces

As a creator of value, our desire is to encourage you to:

- Put your dynamism, enthusiasm, and sense of innovation into the customer's service.
- Be authentic. So be yourself, wherever you are, and whatever your position.
- Develop your personal and professional talents
- You thrive by associating your personal success with that of a team.

But all that counts is your smile and that of our customers

[daytoday]
- Densify Sales dynamic for Mercure Bologna Centro and Indigo Florence,
- Commercial repositioning in 4* Luxe of the future Indigo Firenze.
- Increase sales on all segments (Corporate, Mice, Leisure, Sports, Groups, B2C End Users), and reach the targets and goals.
- Establishes maintains and expand the customer base.
- Set a Regional and local Sales Strategy
- Prospects new customers and create customer loyalty.
- Canvass customers by phone and organize site inspections on both properties.
- Increase business opportunities through various routes, by targeting all markets (leisure, Mice, corporate, sport).
- Interacts with customers to obtain feedback on product quality and service levels.
- Adheres to budgets and prepares monthly/revenue/expense forecasts.
- Reports weekly to GM's and Head Office on all sales initiatives and plans
- Manages local benchmarking.
- Compiles and analyzes sales figures.
- Maintains accurate records of all pricings, sales, and activity reports.
- Work closely with Grape HQ and with the selected inquiries
- Ensure the best working relationship with ACCOR & IHG local sales teams to maximize the sales opportunities

Must drive business in accordance with budgets set by GM's and RM

[requirements]
- Strong knowledge of market trends and target customer information
- Strength of leadership
- Strength of organization with high attention to the achievement of financial goals.
- Experience in a hospitality group (or similar environments such as tourism travel, or event organization).
- Commercial skills, determination, and creativity to develop sales.
- Ability to represent Mercure and Indigo brands, their image, and their reputation.
- Understands Global Distribution Systems (GDS) and the business travel segment
- Must have the ability to work flexible work hours including evenings and weekends and holidays.
- Available to travel frequently
- Must possess excellent oral and written communication skills.
- Ability to work independently and prioritize tasks.
- Passionate and creative.
- Works great in a team.

[benefits]
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We are an equal-opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
- Job based in Firenze
- Annual salary 30 000 € ( 14 months)
- Variable 2% of the new business (customer has not come in the last two years) - Uncapped
- Cell phone/computer
- Travel expenses are covered by the company

What we need from you [aboutus]
Grape Hospitality owns and operates 111 hotels and 82 restaurants in 8 European countries.

With 2,000 employees, Grape Hospitality is a structure on a human scale.

Our Group aims to energize our establishments through attractive and innovative renovations that meet the current expectations of customers and to develop the catering business by creating new concepts and integrating quality commercial brands within our hotels to provide unique experiences to our customers.

At Grape Hospitality, success has many faces

As a creator of value, our desire is to encourage you to:

- Put your dynamism, enthusiasm, and sense of innovation into the customer's service.
- Be authentic. So be yourself, wherever you are, and whatever your position.
- Develop your personal and professional talents
- You thrive by associating your personal success with that of a team.

But all that counts is your smile and that of our customers

[daytoday]
- Densify Sales dynamic for Mercure Bologna Centro and Indigo Florence,
- Commercial