Night Auditor

Borgo Santo Pietro is looking for a Night Auditor to become part of the front office team for its five-star luxury boutique hotel located in the heart of Tuscan countryside. As Night Auditor you will keep financial records, prepare reports, update financial information, and assist with front desk duties.

**Responsibilities**:

- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Reconcile all accounts in a timely manner
- Schedule guest wake-up calls and reservations for the following day
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations

**Requirements**:

- Positive attitude and excellent communication skills
- Minimum of 2 years’ experience in customer service or hospitality in a similar role in a 5 star hotel
- Able to learn computer functions and other on-the-job skills
- Good problem-solving skills
- Ability to multitask
- Solid customer service skills
- Fluent English

We offer:

- food and accomodation
- The opportunity to work in an upscale and luxurious environment