Courier Coordinator

**Hungry for a challenge?**:
Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers.

**About this role**:
As a Courier Coordinator, you’ll be the key contact for our ‘Scoober’ fleet. You, as a natural leader, are able to help ensure things run smoothly for them. If anything is stopping them from hitting the road, you’re able to solve issues and answer their queries. That means ensuring drivers have all the equipment and information needed to do the job successfully.

**These are some of the key ingredients to the role**:

- Ensuring everyone involved received the information and equipment needed for their job;
- Resolving issues blocking the food delivery together with your colleagues;
- Motivating everyone around you to hit the city records and meet service level agreements day by day;
- Track the main KPIs of the city.

**What will you bring to the table?**:

- 1+ years’ experience in a relevant role (shift leader, floor manager, hospitality background);
- (Near-) native level of Italian and good English knowledge;
- Working knowledge of Google Suite;
- Strong communication skills and ability to deal with a range of colleagues;
- Available to work on irregular shifts: including weekends and evenings (until 23:30).

**At JET, this is on the menu**:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

**Inclusion, Diversity & Belonging**

**What else is cooking?**:
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people stories, blogs, podcasts and more JET morsels.